Dear REGIONAL MANAGER/ OR MANAGER, Not sure who will read this but I just need to express how satisfied I am with your employee Gianna! Came in tonight, escaping my chaotic home filled with school aged twins, a teenager, a toddler and a husband. To be greeted and educated on your coffee. Gianna answered all my questions flawlessly and handled it with such grace! Please let her know that she is well knowledgeable in her coffee, but most of all, impeccable customer service! Thank you Gianna for allowing me to have a blissful sip of coffee this late at night !
Paula Thompson
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March 16, 2025
Walked into this Starbuck taking a break off hwy 5. Needed a private break 1st, then ordering. Got questioned if I'll make a purchase to be allowed the restroom code. Most folks, unless you have a homeless problem (whom most would be famliar) and not too many in Valencia, walking into a Starbuck intends to order. The little girl at the counter had many excuses why I was questioned. I've visited plenty of Starbucks without being questioned as such. Your location is, of course, off Hwy 5 a major thoroughfare. One would expect travelers to 1st need a private break before ordering. Up Northern CA, this isn't happening. Won't stop here again unless there is a noted opportunity for improvement by management. I usually tip well with good service. Today, she didn't earn any.
Manuel Caday II
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April 12, 2024
I recently ordered a Starbucks 5 grande without ice and was surprised to find that the amount of coffee seemed to be less than usual. I attached pictures for reference. I'm unsure if the ice is factored into the amount of coffee provided, but I was left feeling a bit disappointed. I would appreciate it if Starbucks could clarify this for future reference. Overall, I hope that my feedback can help improve the experience for others.
Renny Engbring
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December 18, 2024
Such a stellar business you guys. Seriously, can we just take a moment to appreciate the quality and consistency of the bucks!? And the app? Cmon. One of the greatest most efficient apps ever made. Big ups Starbucks I ride for you.
Maarten Hofman
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September 03, 2024
As all Starbucks, a good place to get drinks and some good and go to the restroom. Efficient staff and tasty Earl grey tea.
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Dear REGIONAL MANAGER/ OR MANAGER, Not sure who will read this but I just need to express how satisfied I am with your employee Gianna! Came in tonight, escaping my chaotic home filled with school aged twins, a teenager, a toddler and a husband. To be greeted and educated on your coffee. Gianna answered all my questions flawlessly and handled it with such grace! Please let her know that she is well knowledgeable in her coffee, but most of all, impeccable customer service! Thank you Gianna for allowing me to have a blissful sip of coffee this late at night !
Walked into this Starbuck taking a break off hwy 5. Needed a private break 1st, then ordering. Got questioned if I'll make a purchase to be allowed the restroom code. Most folks, unless you have a homeless problem (whom most would be famliar) and not too many in Valencia, walking into a Starbuck intends to order. The little girl at the counter had many excuses why I was questioned. I've visited plenty of Starbucks without being questioned as such. Your location is, of course, off Hwy 5 a major thoroughfare. One would expect travelers to 1st need a private break before ordering. Up Northern CA, this isn't happening. Won't stop here again unless there is a noted opportunity for improvement by management. I usually tip well with good service. Today, she didn't earn any.
I recently ordered a Starbucks 5 grande without ice and was surprised to find that the amount of coffee seemed to be less than usual. I attached pictures for reference. I'm unsure if the ice is factored into the amount of coffee provided, but I was left feeling a bit disappointed. I would appreciate it if Starbucks could clarify this for future reference. Overall, I hope that my feedback can help improve the experience for others.
Such a stellar business you guys. Seriously, can we just take a moment to appreciate the quality and consistency of the bucks!? And the app? Cmon. One of the greatest most efficient apps ever made. Big ups Starbucks I ride for you.
As all Starbucks, a good place to get drinks and some good and go to the restroom. Efficient staff and tasty Earl grey tea.