The service advisor, Armin, had my Q50S in and out quickly. He was very transparent with the repairs. He always met expectations with my husbands Q50, and he did not disappoint with mine. My car is back, better than ever. I will be returning to this location for any further service and/or repair. Thank you Infiniti of Valencia for the fast turn around and great quality of work.
George Ramirez
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March 19, 2025
Lowering my 2 star to 0. Wait there is no 0 ok then 1. I may raise the star rating back if my problem is solved. I just don't get it . We picked up the car in August, so 7 month right. Only had the car in our possession for about 1 month. No joke i swear it they've had in the shop over and over longer then I've seen it. at this point.. just waiting
Samantha Gonzalez
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November 10, 2024
Long awaited review for Danny, he was cool and was able to get my mom the car she could realistically afford. Even tho we couldn’t get her dream car 🤧 (aka the picture) Danny gave us what she could get and still walk out happy. 10/10
Sharina Radia
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November 21, 2024
I would drive a hundred miles to go to this dealership. Daniel, they service manager is incredible. You can tell his staff is happy and that he cares about the work he does. Ray, the president has the best customer service of any dealer I've ever been to. You feel well taken care of no matter who you speak with. I worked with Jovanny and he's been incredible at helping me with my online account and answering any silly questions I have about the car. DO NOT GO ANYWHERE ELSE!!
John Stenmo
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September 22, 2024
I usually don't leave reviews, but I felt I should for these guys. They made me a deal over the phone and we paid that exact price. They made the obligatory warranty offers, but no hard sell or BS. Thank you Randy, Ray and Ben for being straight up.
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24055 Magic Mountain Pkwy, Valencia, CA 91355, USA
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The service advisor, Armin, had my Q50S in and out quickly. He was very transparent with the repairs. He always met expectations with my husbands Q50, and he did not disappoint with mine. My car is back, better than ever. I will be returning to this location for any further service and/or repair. Thank you Infiniti of Valencia for the fast turn around and great quality of work.
Lowering my 2 star to 0. Wait there is no 0 ok then 1. I may raise the star rating back if my problem is solved. I just don't get it . We picked up the car in August, so 7 month right. Only had the car in our possession for about 1 month. No joke i swear it they've had in the shop over and over longer then I've seen it. at this point.. just waiting
Long awaited review for Danny, he was cool and was able to get my mom the car she could realistically afford. Even tho we couldn’t get her dream car 🤧 (aka the picture) Danny gave us what she could get and still walk out happy. 10/10
I would drive a hundred miles to go to this dealership. Daniel, they service manager is incredible. You can tell his staff is happy and that he cares about the work he does. Ray, the president has the best customer service of any dealer I've ever been to. You feel well taken care of no matter who you speak with. I worked with Jovanny and he's been incredible at helping me with my online account and answering any silly questions I have about the car. DO NOT GO ANYWHERE ELSE!!
I usually don't leave reviews, but I felt I should for these guys. They made me a deal over the phone and we paid that exact price. They made the obligatory warranty offers, but no hard sell or BS. Thank you Randy, Ray and Ben for being straight up.