I’m HUGE on customer service and EVERYTIME I visit and this certain person is at the window, I feel like I’m not wanted and honestly feel racially profiled against. I don’t know her name but she’s a blonde with highlights in her hair. I just left at 12:46pm Today October 21st 2025, so whoever was at the drive thru window at that time is who I’m talking about. She’s doesn’t greet me, she always has this attitude and disgusted look on her face. I say thank you-she never says you’re welcome, not a have a good day, no have a blessed day, as soon as she hears a black person on the intercom her whole vibe changes. It’s just a terrible feeling overall, especially since my friends who live in and around the area who’s Caucasian, Irish, Jewish, Spanish doesn’t get treated by her the same way as I do. My family member who works in the same plaza and visits all the time noticed as well. It’s not a comfortable feeling at all! Other than my issue and bad experiences with her the store would get nothing short of 5 stars from me and my family because I have had not one issue with anyone else who works here.
Sharon Garvar
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December 11, 2025
Toilets didnt have toilet paper, grilled cheese not cooked which is a shame because it was great when I've been here before. My drink lid was half off when they alserved it where I could have spilled my hot drink all over me. I mentioned to staff abt the bathroom and they blew me off. I used to LOVE it here.
Coffee Traveler Chronicles
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December 29, 2024
Coffee Shop No. 430
Havana Savanah
Santa Clarita, VA
October 10, 2024
This place sort of reminded me of a Starbucks so I opted out on ordering a cortado. I asked the barista what her favorite blended coffee was and she said a mocha something or another. I ordered that and I enjoyed it very much. Sometimes it’s good to steer off of your normal routine.
This coffee shop was clean, organized and the baristas were friendly. It is a large enough place to sit and get some work done or invite a friend to enjoy one of Havana Savanah’s blended coffees.
Enjoying life one cortado at a time!
Kris
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November 19, 2025
I’m here EVERY SINGLE DAY! Not lying. I’m addicted to, and obsessed with their cold brews (pumpkin in the fall, shamrock in spring and banana or salted caramel in the summer). I sometimes stray to those “other” places, but their coffee just upsets my stomach, and I come crawling right back the next day to my favorite coffee shop! I don’t really ever “dine in,” I just place a mobile order and it’s ready 99% of the time when I arrive.
The staff is amazing, and they all know my order by heart, lol. If I had to say one negative, be careful…you will get ADDICTED!
Becca Mullin
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July 08, 2025
Not sure how this place went downhill so much this past year. I used to LOVE this place and frequent it at least twice a week since it opened in SCV. For reference, I live next to coffee kiosk and pass at least 3 Starbucks to go here. Lately the coffee has tasted extremely watered down. I used to compare their sandwiches with sauce on the side to the sandwiches from 30 rock and this year whenever I go and order one they are soggy and completely untoasted. I am appalled at the constant lack of quality control as of late and will no longer be coming here. It is clear management and ownership have zero standards.
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I’m HUGE on customer service and EVERYTIME I visit and this certain person is at the window, I feel like I’m not wanted and honestly feel racially profiled against. I don’t know her name but she’s a blonde with highlights in her hair. I just left at 12:46pm Today October 21st 2025, so whoever was at the drive thru window at that time is who I’m talking about. She’s doesn’t greet me, she always has this attitude and disgusted look on her face. I say thank you-she never says you’re welcome, not a have a good day, no have a blessed day, as soon as she hears a black person on the intercom her whole vibe changes. It’s just a terrible feeling overall, especially since my friends who live in and around the area who’s Caucasian, Irish, Jewish, Spanish doesn’t get treated by her the same way as I do. My family member who works in the same plaza and visits all the time noticed as well. It’s not a comfortable feeling at all! Other than my issue and bad experiences with her the store would get nothing short of 5 stars from me and my family because I have had not one issue with anyone else who works here.
Toilets didnt have toilet paper, grilled cheese not cooked which is a shame because it was great when I've been here before. My drink lid was half off when they alserved it where I could have spilled my hot drink all over me. I mentioned to staff abt the bathroom and they blew me off. I used to LOVE it here.
Coffee Shop No. 430 Havana Savanah Santa Clarita, VA October 10, 2024 This place sort of reminded me of a Starbucks so I opted out on ordering a cortado. I asked the barista what her favorite blended coffee was and she said a mocha something or another. I ordered that and I enjoyed it very much. Sometimes it’s good to steer off of your normal routine. This coffee shop was clean, organized and the baristas were friendly. It is a large enough place to sit and get some work done or invite a friend to enjoy one of Havana Savanah’s blended coffees. Enjoying life one cortado at a time!
I’m here EVERY SINGLE DAY! Not lying. I’m addicted to, and obsessed with their cold brews (pumpkin in the fall, shamrock in spring and banana or salted caramel in the summer). I sometimes stray to those “other” places, but their coffee just upsets my stomach, and I come crawling right back the next day to my favorite coffee shop! I don’t really ever “dine in,” I just place a mobile order and it’s ready 99% of the time when I arrive. The staff is amazing, and they all know my order by heart, lol. If I had to say one negative, be careful…you will get ADDICTED!
Not sure how this place went downhill so much this past year. I used to LOVE this place and frequent it at least twice a week since it opened in SCV. For reference, I live next to coffee kiosk and pass at least 3 Starbucks to go here. Lately the coffee has tasted extremely watered down. I used to compare their sandwiches with sauce on the side to the sandwiches from 30 rock and this year whenever I go and order one they are soggy and completely untoasted. I am appalled at the constant lack of quality control as of late and will no longer be coming here. It is clear management and ownership have zero standards.