I had such a wonderful experience at Zales! The sore manager Leilani Olivia and staff were friendly, knowledgeable, and patient while helping us choose the perfect anniversary piece. The quality of the jewelry is absolutely stunning, and you can tell they truly care about their customers, always feels like family. I’ll definitely continue coming back for future purchases and highly recommend them to anyone looking for beautiful, high-quality jewelry. Thanks again Leilani Olivia!
ivy d
-
October 13, 2025
Over the years since I moved to the area, I have changed my Zales home to the Santa Clarita location. The first time coming in Years ago, I was greeted by Leilani who is absolutely amazing.
She always gives me what I need and suggestions on other things that I didn’t think I needed. She goes out of her way, above and beyond and she is always very pleasant with a smile. When I come into the store and Leilani is not there Julia and Amber are Always there to help me, making me feel like I am the only one in the store. They are both so attentive and helpful making sure That I am happy and get what I need. I Love how they make me feel like they are all So genuinely happy to help. I definitely give this Zales a 10 star review. Five is too little. Thanks guys for everything.
Rachel Carrillo
-
September 15, 2025
I just wanted to share the amazing experience from the store manager, Leilani Oliva at Zales in the Valencia Mall, with this beautiful one of kind ring I purchased. I can’t wait to show it off. Thank you again Leilani for your customer service and your professionalism. Can’t wait for my next purchase.
Izabella Forker
-
October 05, 2025
Leilani Oliva, the store manager, was so kind and patient. She took time to get to know my preferences for a ring and made sure I got the perfect fit. She was very welcoming and easy to talk to. It felt like I was talking to someone I had already met!
Wyatt A
-
September 24, 2025
As a walk-in customer, (9/21/25) the Mgr and Asst Mgr Leilani and Amber were quick to assist me. I inquired whether or not they could clean three rings I received which previously belonged to my beloved father. They were so incredibly polite and helpful. They cleaned them beautifully, while I waited. They assured me they would be well taken care of during the cleaning process. Their kindness and attention to detail was amazing. Zales has definitely received a customer for life. To Leilani and Amber, thank you so very much.
Our Address
24201 Valencia Blvd APT 1202, Valencia, CA 91355, USA
Claim Listing: Zales
Please Login or Register an Account to Claim Listing
I had such a wonderful experience at Zales! The sore manager Leilani Olivia and staff were friendly, knowledgeable, and patient while helping us choose the perfect anniversary piece. The quality of the jewelry is absolutely stunning, and you can tell they truly care about their customers, always feels like family. I’ll definitely continue coming back for future purchases and highly recommend them to anyone looking for beautiful, high-quality jewelry. Thanks again Leilani Olivia!
Over the years since I moved to the area, I have changed my Zales home to the Santa Clarita location. The first time coming in Years ago, I was greeted by Leilani who is absolutely amazing. She always gives me what I need and suggestions on other things that I didn’t think I needed. She goes out of her way, above and beyond and she is always very pleasant with a smile. When I come into the store and Leilani is not there Julia and Amber are Always there to help me, making me feel like I am the only one in the store. They are both so attentive and helpful making sure That I am happy and get what I need. I Love how they make me feel like they are all So genuinely happy to help. I definitely give this Zales a 10 star review. Five is too little. Thanks guys for everything.
I just wanted to share the amazing experience from the store manager, Leilani Oliva at Zales in the Valencia Mall, with this beautiful one of kind ring I purchased. I can’t wait to show it off. Thank you again Leilani for your customer service and your professionalism. Can’t wait for my next purchase.
Leilani Oliva, the store manager, was so kind and patient. She took time to get to know my preferences for a ring and made sure I got the perfect fit. She was very welcoming and easy to talk to. It felt like I was talking to someone I had already met!
As a walk-in customer, (9/21/25) the Mgr and Asst Mgr Leilani and Amber were quick to assist me. I inquired whether or not they could clean three rings I received which previously belonged to my beloved father. They were so incredibly polite and helpful. They cleaned them beautifully, while I waited. They assured me they would be well taken care of during the cleaning process. Their kindness and attention to detail was amazing. Zales has definitely received a customer for life. To Leilani and Amber, thank you so very much.