They were so very friendly and helpful! I called at least 5 different vets to see if they could service my new cockatiel; some told me they could and later told me no or continued a conversation just to tell me no, I was beyond annoyed. I just wanted a check up to make sure she was healthy and figure out more information about her. I called All Creatures and I spoke to Kalei and she was so sweet over the phone and in person as well as beyond helpful! She didn’t make me feel how other veterinary care clinics did due to my lack of information and documentation for my cockatiel. The inside looks very nice and they were very welcoming. The overall staff and doctor were very nice, polite, professional, and patient. I had many questions and they happily answered. They gave a more information about my cockatiel and even checked up on her the day after which the vet I take my cat doesn’t do 🥲. I loved the experience and the friendliness! Will definitely be going back! Thank you!
J & V Real Estate Group
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September 30, 2025
Today I had the worst experience at All Creatures Veterinary Center. I went specifically to get my 13 year old dog Toby X-rays of his heart because I had taken him to TAGS in Valencia and the doctor advised me that he needed X-rays to determine if the cough he has had for a while is heart related or not. I called All Creatures and asked them over the phone how much the X-rays would cost and they advised me $300 to $400. When I showed up I was taken into a room with Toby. Dr. Henwood came in and gave me a brief consult. She asked me why I was here and I told her about his cough and that I needed X-rays. She started suggesting "addition services " such as blood work, sending the X-rays to a third party to have them read in detail. I asked how much all this was going to cost. She advised me that the tech would come in and go over the pricing with me. The tech made it to the room and with the list of services which amounted to a total of $950.00. I advised the tech that I wasn't going to do the blood work now and to remove it and show me the updated list. She came back and saw that there was an additional add on service to send the X-rays to a third party. I told her that I wasn't going to pay for that service yet. I asked her to remove that. I told her that I wanted the X-rays to be done first, and wanted the Dr. to review the X-rays and then we can take it from there. If it wasn't obvious that there wasn't anything wrong after the Dr. reviewed them that we can send them out. The tech said that she would ask the Dr. The tech came back in the room and told me that the Dr. would not remove this and the she's requesting it. The Dr. refused to remove the add on service and refused to take the X-rays. I told her that I would not be moving forward and that I wanted to leave. They had the audacity to still charge me for a consult of $65.00 even though they didn't perform the service that I initially went there for. This sounds unethical to me. They refused to perform a service because I refused to pay for a service that I never requested. I will definitely be taking this to the Veterinary Medical Board (VMB).
Sandra Swallow
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January 17, 2026
I had a heartbreaking visit, I had taken my 12 year old dog in for euthanasia as she couldn’t stand or walk anymore and had Cushing disease. The vet entered and asked why I was throwing in the towel and she was only 12 he could do surgery on her legs and put her on a diet. She had absolutely no quality of life and was suffering. He had me crying and second guessing my decision that was already one of the most difficult I had to make. I know I did the right thing but his words still haunt me. The rest of the staff was kind but the vet was not compassionate at all, I will never step foot in there again.
Rebecca Ferratti
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September 26, 2024
I was recommended by a friend to take my dog in that needed attention. The lobby is very nice, clean, homey feel with very nice employees. The Vet and assistance were not like other L.A. animal clinics where everyone is a number and the vet is not personal. I drove a bit from L.A. but it was a nice drive and would recommend to any pet parent. They worked out a plan and instead a big bill of surprise found alternatives the vet was quick to help my dog and my issues. I have a private rescue and will be making more visits as I felt at home and my pet was in great care. The best part is that they are always open and do not charge for after hours fees. They really care for your pet and I thank you guys so much.
Norma Cadena
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July 25, 2024
The staff here is amazing, kind, and caring. Everyone was so friendly and always kept us up to date on our puppy. They saved him and I couldn’t be more grateful to them. They take the utmost care and I highly recommend brining your furry loved ones to them!!!
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22722 Lyons Ave, Newhall, CA 91321, USA
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They were so very friendly and helpful! I called at least 5 different vets to see if they could service my new cockatiel; some told me they could and later told me no or continued a conversation just to tell me no, I was beyond annoyed. I just wanted a check up to make sure she was healthy and figure out more information about her. I called All Creatures and I spoke to Kalei and she was so sweet over the phone and in person as well as beyond helpful! She didn’t make me feel how other veterinary care clinics did due to my lack of information and documentation for my cockatiel. The inside looks very nice and they were very welcoming. The overall staff and doctor were very nice, polite, professional, and patient. I had many questions and they happily answered. They gave a more information about my cockatiel and even checked up on her the day after which the vet I take my cat doesn’t do 🥲. I loved the experience and the friendliness! Will definitely be going back! Thank you!
Today I had the worst experience at All Creatures Veterinary Center. I went specifically to get my 13 year old dog Toby X-rays of his heart because I had taken him to TAGS in Valencia and the doctor advised me that he needed X-rays to determine if the cough he has had for a while is heart related or not. I called All Creatures and asked them over the phone how much the X-rays would cost and they advised me $300 to $400. When I showed up I was taken into a room with Toby. Dr. Henwood came in and gave me a brief consult. She asked me why I was here and I told her about his cough and that I needed X-rays. She started suggesting "addition services " such as blood work, sending the X-rays to a third party to have them read in detail. I asked how much all this was going to cost. She advised me that the tech would come in and go over the pricing with me. The tech made it to the room and with the list of services which amounted to a total of $950.00. I advised the tech that I wasn't going to do the blood work now and to remove it and show me the updated list. She came back and saw that there was an additional add on service to send the X-rays to a third party. I told her that I wasn't going to pay for that service yet. I asked her to remove that. I told her that I wanted the X-rays to be done first, and wanted the Dr. to review the X-rays and then we can take it from there. If it wasn't obvious that there wasn't anything wrong after the Dr. reviewed them that we can send them out. The tech said that she would ask the Dr. The tech came back in the room and told me that the Dr. would not remove this and the she's requesting it. The Dr. refused to remove the add on service and refused to take the X-rays. I told her that I would not be moving forward and that I wanted to leave. They had the audacity to still charge me for a consult of $65.00 even though they didn't perform the service that I initially went there for. This sounds unethical to me. They refused to perform a service because I refused to pay for a service that I never requested. I will definitely be taking this to the Veterinary Medical Board (VMB).
I had a heartbreaking visit, I had taken my 12 year old dog in for euthanasia as she couldn’t stand or walk anymore and had Cushing disease. The vet entered and asked why I was throwing in the towel and she was only 12 he could do surgery on her legs and put her on a diet. She had absolutely no quality of life and was suffering. He had me crying and second guessing my decision that was already one of the most difficult I had to make. I know I did the right thing but his words still haunt me. The rest of the staff was kind but the vet was not compassionate at all, I will never step foot in there again.
I was recommended by a friend to take my dog in that needed attention. The lobby is very nice, clean, homey feel with very nice employees. The Vet and assistance were not like other L.A. animal clinics where everyone is a number and the vet is not personal. I drove a bit from L.A. but it was a nice drive and would recommend to any pet parent. They worked out a plan and instead a big bill of surprise found alternatives the vet was quick to help my dog and my issues. I have a private rescue and will be making more visits as I felt at home and my pet was in great care. The best part is that they are always open and do not charge for after hours fees. They really care for your pet and I thank you guys so much.
The staff here is amazing, kind, and caring. Everyone was so friendly and always kept us up to date on our puppy. They saved him and I couldn’t be more grateful to them. They take the utmost care and I highly recommend brining your furry loved ones to them!!!