It’s a good cheap paint job, but there is no lifetime warranty on the paint, they use the claim that they will fix your paint, but as you read on, you will quickly learn that it is nothing but a lie. Please note, in the pictures you are looking at $3,454 they charged my insurance (with $750 in dent damage they caused on my rooftop while trying to buff out their prior paint drip mistakes, and are unwilling to fix their damages, hence the 1 star review).
The employees are nice. The quality of work is dismal. I wanted to get quotes to finish the job of painting my truck, so I brought it around town to all of the “professional” paint shops. Each shop asked me the same questions: “Where did you get this done? because their prep work was awful”. “They didn’t even bother to rope off the window seal, so it needs to be repainted!”. “They left paint drips everywhere”. “They put your high rise tail light on upside down, which likely did further damage, due to the weather seal not being properly installed!!!”. “They only taped off at the edges, so they should not be charging real paint job prices!”, followed by most of their teams laughing. When I left my last 2 star review, they offered to paint my hood for free (which was very kind and it appears they did a great job), in exchange that I removed my review. During this second vehicle drop off, they also agreed to fix their errors, which were: 1. paint drips, 2. overspray, and 3. clear coat drips and paint they let drip onto my back window seal. In the process of getting the paint drips out, via sanding and buffing the roof, they clearly pressed way too hard on the top roof panel and I now have $750 worth of dents in my roof, which I have picture and video evidence showing that they were not there prior to their team touching my vehicle. They denied causing the damages and said they were already there. Obviously, they are lying, because I have the pictures and videos that show otherwise (time stamped). It’s hard to write this review, because I think they are trying their best. But, being nice doesn’t get the job done or pay the bills. I’m in contact with my insurance company and they are determining the next steps to take to get the damages fixed. The roof repair was an insurance job to begin with, so unfortunately, the money will need to be retracted since they are ignoring my texts and calls and not holding up to their lifetime warranty and/or their verbal and written word.
Bottom line:
- their body damage repair team is great
- their paint team is sub-par
- their polish team needs to be fired
Is this a place you want to bring your vehicle? If you are looking for a good paint quality, BUT horrid prep and paint job, then this is your place. If you are looking for quality work, you are better off going to MAACO.
Even if they offered to fix it for free at this point, I’m too concerned about further damages they will do in the process. If they took accountability and offered to fix their mistakes ($750) in damages, they would have received a 5 star review. If they would at the very least have offered to pay a dent removal specialist to fix their mistakes, then it still would have been a 5 star review. Instead, they denied & lied, ignored my request to view the footage of their team buffing the roof, are overpriced and under skilled, and ignore me unless I’m offering them more cash, they have earned 1 star for being nice. But as I mentioned above, being nice doesn’t pay the bills, nor does it ensure customer satisfaction, nor does it ensure ethical standards are met, and it certainly doesn’t create returning customer loyalty. I will admit one thing, we both made mistakes here. They made the mistake of destroying my rooftop and ignoring my pleas at fixing their damages, and I made the mistake of giving them my business.
Anna Minasyan
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November 01, 2025
I was rear-ended recently and did a lot of research before choosing where to take my car. After visiting a few auto body shops, the moment I stepped into Premier Auto Body & Frame, I knew this was the right place. The shop is spotless, the lobby is beautiful and comfortable, and everything is organized and professional.
Harut and Maria were amazing — they explained the entire repair process clearly, gave me a tour of the shop, and showed me their state-of-the-art equipment. I immediately felt confident leaving my Tesla Model Y in their hands.
They kept me updated every couple of days, even sending photos of the repair progress, and they fought with the insurance to make sure only original Tesla parts were used. The results are incredible — you’d never be able to tell my car was ever hit!
This shop truly goes above and beyond. Harut and Maria treat you like family, and I can honestly say I’m a customer for life. If you want your car repaired perfectly and with real care, this is the #1 shop in Santa Clarita. Thank you, Harut and Maria, for everything you do for our community!
Dennis Young
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November 22, 2025
Someone at Home Depot let their cart roll into my Tesla rear left panel. The dent was sizable enough that I did not want to see it every day. I got 4 estimates for the repair. Premier’s price was very reasonable. They completed the repair on schedule . The repair job was terrific. I am very satisfied with their professionalism and attention to detail. I highly recommend Premier for your vehicle body repair and paint.
Gagik
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October 29, 2025
I had a fantastic experience at Premier Auto Body & Frame Shop! They did an excellent job repairing my car — it looks like new again. The manager, Harut, was extremely professional and made sure everything was handled perfectly. Maria at the front desk was very friendly and kept me informed throughout the entire process. I truly appreciate their outstanding service and attention to detail. I highly recommend this shop to anyone in need of body or frame repairs!
CjL
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December 06, 2025
I highly recommend this auto body shop. They are honest, hard-working, and truly committed to doing the job right. From start to finish, they communicated clearly, treated me with respect, and delivered excellent results. The quality of their work shows—they went above and beyond, and my car looks better than ever. It’s rare to find a shop you can fully trust, but these guys earned it. I’ll definitely be coming back if I ever need work done again.
Abo
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26723 Oak Ave, Santa Clarita, CA 91351, USA
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It’s a good cheap paint job, but there is no lifetime warranty on the paint, they use the claim that they will fix your paint, but as you read on, you will quickly learn that it is nothing but a lie. Please note, in the pictures you are looking at $3,454 they charged my insurance (with $750 in dent damage they caused on my rooftop while trying to buff out their prior paint drip mistakes, and are unwilling to fix their damages, hence the 1 star review). The employees are nice. The quality of work is dismal. I wanted to get quotes to finish the job of painting my truck, so I brought it around town to all of the “professional” paint shops. Each shop asked me the same questions: “Where did you get this done? because their prep work was awful”. “They didn’t even bother to rope off the window seal, so it needs to be repainted!”. “They left paint drips everywhere”. “They put your high rise tail light on upside down, which likely did further damage, due to the weather seal not being properly installed!!!”. “They only taped off at the edges, so they should not be charging real paint job prices!”, followed by most of their teams laughing. When I left my last 2 star review, they offered to paint my hood for free (which was very kind and it appears they did a great job), in exchange that I removed my review. During this second vehicle drop off, they also agreed to fix their errors, which were: 1. paint drips, 2. overspray, and 3. clear coat drips and paint they let drip onto my back window seal. In the process of getting the paint drips out, via sanding and buffing the roof, they clearly pressed way too hard on the top roof panel and I now have $750 worth of dents in my roof, which I have picture and video evidence showing that they were not there prior to their team touching my vehicle. They denied causing the damages and said they were already there. Obviously, they are lying, because I have the pictures and videos that show otherwise (time stamped). It’s hard to write this review, because I think they are trying their best. But, being nice doesn’t get the job done or pay the bills. I’m in contact with my insurance company and they are determining the next steps to take to get the damages fixed. The roof repair was an insurance job to begin with, so unfortunately, the money will need to be retracted since they are ignoring my texts and calls and not holding up to their lifetime warranty and/or their verbal and written word. Bottom line: - their body damage repair team is great - their paint team is sub-par - their polish team needs to be fired Is this a place you want to bring your vehicle? If you are looking for a good paint quality, BUT horrid prep and paint job, then this is your place. If you are looking for quality work, you are better off going to MAACO. Even if they offered to fix it for free at this point, I’m too concerned about further damages they will do in the process. If they took accountability and offered to fix their mistakes ($750) in damages, they would have received a 5 star review. If they would at the very least have offered to pay a dent removal specialist to fix their mistakes, then it still would have been a 5 star review. Instead, they denied & lied, ignored my request to view the footage of their team buffing the roof, are overpriced and under skilled, and ignore me unless I’m offering them more cash, they have earned 1 star for being nice. But as I mentioned above, being nice doesn’t pay the bills, nor does it ensure customer satisfaction, nor does it ensure ethical standards are met, and it certainly doesn’t create returning customer loyalty. I will admit one thing, we both made mistakes here. They made the mistake of destroying my rooftop and ignoring my pleas at fixing their damages, and I made the mistake of giving them my business.
I was rear-ended recently and did a lot of research before choosing where to take my car. After visiting a few auto body shops, the moment I stepped into Premier Auto Body & Frame, I knew this was the right place. The shop is spotless, the lobby is beautiful and comfortable, and everything is organized and professional. Harut and Maria were amazing — they explained the entire repair process clearly, gave me a tour of the shop, and showed me their state-of-the-art equipment. I immediately felt confident leaving my Tesla Model Y in their hands. They kept me updated every couple of days, even sending photos of the repair progress, and they fought with the insurance to make sure only original Tesla parts were used. The results are incredible — you’d never be able to tell my car was ever hit! This shop truly goes above and beyond. Harut and Maria treat you like family, and I can honestly say I’m a customer for life. If you want your car repaired perfectly and with real care, this is the #1 shop in Santa Clarita. Thank you, Harut and Maria, for everything you do for our community!
Someone at Home Depot let their cart roll into my Tesla rear left panel. The dent was sizable enough that I did not want to see it every day. I got 4 estimates for the repair. Premier’s price was very reasonable. They completed the repair on schedule . The repair job was terrific. I am very satisfied with their professionalism and attention to detail. I highly recommend Premier for your vehicle body repair and paint.
I had a fantastic experience at Premier Auto Body & Frame Shop! They did an excellent job repairing my car — it looks like new again. The manager, Harut, was extremely professional and made sure everything was handled perfectly. Maria at the front desk was very friendly and kept me informed throughout the entire process. I truly appreciate their outstanding service and attention to detail. I highly recommend this shop to anyone in need of body or frame repairs!
I highly recommend this auto body shop. They are honest, hard-working, and truly committed to doing the job right. From start to finish, they communicated clearly, treated me with respect, and delivered excellent results. The quality of their work shows—they went above and beyond, and my car looks better than ever. It’s rare to find a shop you can fully trust, but these guys earned it. I’ll definitely be coming back if I ever need work done again. Abo