Have always had a great experience here until today. The manager, I believe she is new never seen her before, was so rude and found every way to either say no or argue with me and another customer in the store. It’s really a shame because everyone else is always great!
Natasha Anwar
-
November 21, 2022
I was there 3 mins before closing. We didn’t know that the store closes at 4pm on sunday. We got our items within 2 mins. The cashier was so rude with the lady in front of us. When it was our turn, she started yelling that they close at 4pm and we brought 2 other customers with us. Is that our fault?
Julianne Lopez
-
August 04, 2023
Love buying my supplies here. I recently had an issue with an online order and Trinity made sure everything was taken care of . The company is lucky to have such an attentive employee
Chelsea Norris
-
August 21, 2021
Oh man, let me tell you about Heather! She was the sweetest person I have ever met at any cosmoprof. She was helpful, informative, she helped me pick out some new tools and the benefits of each one, she was knowledgeable and so patient with me! Working retail before I know how stressful it can be especially when a POS system gets buggy on top of a huge rush. But she got everything figured out for me and left me feeling confident about my purchase. Her help and knowledge was more than appreciated!
Roza Truchinski
-
April 20, 2023
Customer service is great! I've been using Biotone which they have in stock consistently for massage therapy. They also have skincare products as well.
Our Address
23460 Cinema Dr, Valencia, CA 91355, USA
Claim Listing: CosmoProf
Please Login or Register an Account to Claim Listing
Have always had a great experience here until today. The manager, I believe she is new never seen her before, was so rude and found every way to either say no or argue with me and another customer in the store. It’s really a shame because everyone else is always great!
I was there 3 mins before closing. We didn’t know that the store closes at 4pm on sunday. We got our items within 2 mins. The cashier was so rude with the lady in front of us. When it was our turn, she started yelling that they close at 4pm and we brought 2 other customers with us. Is that our fault?
Love buying my supplies here. I recently had an issue with an online order and Trinity made sure everything was taken care of . The company is lucky to have such an attentive employee
Oh man, let me tell you about Heather! She was the sweetest person I have ever met at any cosmoprof. She was helpful, informative, she helped me pick out some new tools and the benefits of each one, she was knowledgeable and so patient with me! Working retail before I know how stressful it can be especially when a POS system gets buggy on top of a huge rush. But she got everything figured out for me and left me feeling confident about my purchase. Her help and knowledge was more than appreciated!
Customer service is great! I've been using Biotone which they have in stock consistently for massage therapy. They also have skincare products as well.