First time at Hook Burger tonight, and I’m glad I wandered in after shopping at Target. I was about to head into Panda Express, but this place caught my eye.
I was greeted by Luke, who couldn’t have been nicer. Since I’d never been before, he walked me through the menu, pointed out the Hickory Burger as their most popular, and shared that his personal favorite is the California Burger. I went with the California because caramelized onions and fresh avocado were calling my name. Added fries and a passion unsweetened iced tea to round it out.
Ordering is quick: place it up front, grab a number, and take a seat. Even on a Saturday night, there was plenty of seating and my food came out quickly. Luke personally brought my meal over, made sure I had everything I needed, and even offered sauces. I went with ranch and chipotle mayo which were perfect for dipping my fries.
The food was great, but what stood out to me was the customer service. Luke and another team member stopped by my table mid-meal just to check in, which you don’t always see at fast-casual spots. They also have three TVs playing sports. The whole experience felt welcoming and effortless.
Great food, even better service. I’ll definitely be back.
Karen Sameyah
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November 08, 2025
Very disappointed with this burger. I could not taste the bun. It is so flat. The bacon seemed old. And it just didn’t taste fresh. Also, I took the food straight home so there was no sitting around for it. And the fries were nothing special and almost $5. So I think I’m done. Just not worth it. I will say that the young man who helped me was fabulous. This was 11/7/25 for dinner.
Ethan Hall
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May 25, 2025
Fantastic food, great service, and cool atmosphere. The burger I got was amazing, and there’s a choice on the menu for everyone. Reasonably priced. Highly recommend.
Jay Westerwelle
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December 06, 2025
The food and service are always good at this location. But a side of ranch or BBQ sauce used to be included with a meal. Now it's 55 cents extra and they told me after I cashed out and received the food. Yep, they rang me up for a 55 cent side of ranch. Yo Hook, just increase the price of your burger meal by 55 cents and include 1 side of ranch! #perplexed
Juli Bautista
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March 16, 2025
Ordered the California Burger, Western BBQ burger, and fries- they were all delicious. Food came out in a timely manner, the employees were kind, bathrooms were clean, and the fries were hot. Pretty affordable for quality food. The burger didnt fall apart and was so esthetic.
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24369 Magic Mountain Pkwy, Santa Clarita, CA 91355, USA
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First time at Hook Burger tonight, and I’m glad I wandered in after shopping at Target. I was about to head into Panda Express, but this place caught my eye. I was greeted by Luke, who couldn’t have been nicer. Since I’d never been before, he walked me through the menu, pointed out the Hickory Burger as their most popular, and shared that his personal favorite is the California Burger. I went with the California because caramelized onions and fresh avocado were calling my name. Added fries and a passion unsweetened iced tea to round it out. Ordering is quick: place it up front, grab a number, and take a seat. Even on a Saturday night, there was plenty of seating and my food came out quickly. Luke personally brought my meal over, made sure I had everything I needed, and even offered sauces. I went with ranch and chipotle mayo which were perfect for dipping my fries. The food was great, but what stood out to me was the customer service. Luke and another team member stopped by my table mid-meal just to check in, which you don’t always see at fast-casual spots. They also have three TVs playing sports. The whole experience felt welcoming and effortless. Great food, even better service. I’ll definitely be back.
Very disappointed with this burger. I could not taste the bun. It is so flat. The bacon seemed old. And it just didn’t taste fresh. Also, I took the food straight home so there was no sitting around for it. And the fries were nothing special and almost $5. So I think I’m done. Just not worth it. I will say that the young man who helped me was fabulous. This was 11/7/25 for dinner.
Fantastic food, great service, and cool atmosphere. The burger I got was amazing, and there’s a choice on the menu for everyone. Reasonably priced. Highly recommend.
The food and service are always good at this location. But a side of ranch or BBQ sauce used to be included with a meal. Now it's 55 cents extra and they told me after I cashed out and received the food. Yep, they rang me up for a 55 cent side of ranch. Yo Hook, just increase the price of your burger meal by 55 cents and include 1 side of ranch! #perplexed
Ordered the California Burger, Western BBQ burger, and fries- they were all delicious. Food came out in a timely manner, the employees were kind, bathrooms were clean, and the fries were hot. Pretty affordable for quality food. The burger didnt fall apart and was so esthetic.