TERRIBLE. Old & run down. Room was advised with fully equipped kitchen. There was absolutely NOTHING in the cupboards. Not even a cup to make a coffee. Was told we had to request anything we want & we had go to reception to get it. I requested a toaster & they didn’t have one. They only had 1 bowl. No coat hangers Pillows were terrible. I requested some more & they were just as bad. I had to take our used towels to reception to get fresh ones. Rooms could be serviced once a fortnight. I can’t think of anything that was good about it
Amanda Acedo
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January 11, 2025
Honestly thanks to Andrew and Natalie this morning and the staff last night. With us getting evacuated from
The fires they have been extremely helpful. I’m really glad we choose here to stay. During this time in our lives it’s nice to know there’s still really good people out here coming together.
Roddy T Knight II
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November 12, 2024
“I recently stayed at the Extended Stay America in Stevenson Ranch, Santa Clarita, CA, and my experience was exceptional, thanks to the wonderful management team. From the moment I arrived, the manager made me feel right at home, going above and beyond to ensure I had everything I needed for a comfortable stay. The staff is incredibly attentive, friendly, and professional, always greeting guests with a smile and a willingness to help. The rooms are clean, well-maintained, and thoughtfully stocked, which made my stay truly enjoyable. I highly recommend this location to anyone looking for a home away from home. Thank you to the manager and the entire team for making my stay so memorable!”
Marlene G
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January 02, 2025
The room was fine, the beds looked like they were done in a hurry or someone laid down after the room was cleaned. The police were there around 4am new years day, some domestic thing going on. I never saw any staff except when i checked in but the location was great and they should replace the elevator.
Koma Ritz-Kellogg
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January 10, 2025
My friend is stating there right now. In fact, I am outside right now writing this. He has been there three nights and the refrigerator/freezer has not worked. He isnt the type to complain, he mentioned it and they told him that they cannot replace until Wednesday and didn’t offer him another room to fix the problem yet took his money at a high rate of $115 when I get the room for $106 right now. It sickens me that companies like this with horrible customer service skills get away with things of this magnitude. The room was super dusty, he wasn’t given any amenities such as shampoo, conditioner, bar soap etc. etc. and every place in the entire place smells like Snoop Dogg walked through with an entourage of the like of Cypress Hill. Dispensaries don’t even smell no where near as potent as this here establishment. There are three other hotels in a small radius that are 100% more worthy of your greenbacks. Plus they all include an awesome continental breakfast, are hella cleaner and have elevators that don’t take half a day to take you from floor to floor. STAY AWAY, have some dignity.
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24940 Pico Canyon Rd, Stevenson Ranch, CA 91381, USA
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TERRIBLE. Old & run down. Room was advised with fully equipped kitchen. There was absolutely NOTHING in the cupboards. Not even a cup to make a coffee. Was told we had to request anything we want & we had go to reception to get it. I requested a toaster & they didn’t have one. They only had 1 bowl. No coat hangers Pillows were terrible. I requested some more & they were just as bad. I had to take our used towels to reception to get fresh ones. Rooms could be serviced once a fortnight. I can’t think of anything that was good about it
Honestly thanks to Andrew and Natalie this morning and the staff last night. With us getting evacuated from The fires they have been extremely helpful. I’m really glad we choose here to stay. During this time in our lives it’s nice to know there’s still really good people out here coming together.
“I recently stayed at the Extended Stay America in Stevenson Ranch, Santa Clarita, CA, and my experience was exceptional, thanks to the wonderful management team. From the moment I arrived, the manager made me feel right at home, going above and beyond to ensure I had everything I needed for a comfortable stay. The staff is incredibly attentive, friendly, and professional, always greeting guests with a smile and a willingness to help. The rooms are clean, well-maintained, and thoughtfully stocked, which made my stay truly enjoyable. I highly recommend this location to anyone looking for a home away from home. Thank you to the manager and the entire team for making my stay so memorable!”
The room was fine, the beds looked like they were done in a hurry or someone laid down after the room was cleaned. The police were there around 4am new years day, some domestic thing going on. I never saw any staff except when i checked in but the location was great and they should replace the elevator.
My friend is stating there right now. In fact, I am outside right now writing this. He has been there three nights and the refrigerator/freezer has not worked. He isnt the type to complain, he mentioned it and they told him that they cannot replace until Wednesday and didn’t offer him another room to fix the problem yet took his money at a high rate of $115 when I get the room for $106 right now. It sickens me that companies like this with horrible customer service skills get away with things of this magnitude. The room was super dusty, he wasn’t given any amenities such as shampoo, conditioner, bar soap etc. etc. and every place in the entire place smells like Snoop Dogg walked through with an entourage of the like of Cypress Hill. Dispensaries don’t even smell no where near as potent as this here establishment. There are three other hotels in a small radius that are 100% more worthy of your greenbacks. Plus they all include an awesome continental breakfast, are hella cleaner and have elevators that don’t take half a day to take you from floor to floor. STAY AWAY, have some dignity.