A Royal Suite in Santa Clarita is the kind of place you hope to find when you’re furniture shopping. The customer service is genuinely fantastic, and they have a great selection of pieces to choose from. We ran into a little issue—honestly, I was probably at least half to blame—but Chris, the manager, couldn’t have been more helpful. He worked with us and turned it into a great experience in the end. Above and beyond what we could have hoped for. It really felt like they cared, and that’s rare. You can tell they stand behind what they sell. The peace of mind their commitment to customer satisfaction means a lot. I’d absolutely recommend them to anyone looking for furniture they’ll love for years.
Craig G
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March 30, 2025
First off customer service was great and they worked a good deal with us. As of now we still haven’t received our two couches. We purchased couches on Presidents’ Day. They said delivery was approximately 2 weeks, which was no big deal. After that it was next week and then another week and now still waiting. The factory is only an hour away.. don’t understand how this is possible. If you buy from them make sure it’s in stock and pick up. Don’t wait for delivery… you may be waiting awhile.
Britney Martin
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March 27, 2025
This store is an absolute nightmare. We ordered an expensive dining set over a month ago, promised delivery in 1-2 weeks—only to be strung along with excuse after excuse. After multiple delays, outright lies about availability, and failed delivery attempts, we demanded a refund. Weeks later, we’re still fighting to get our money back while our kids eat on the couch. The manager and his boss conveniently “aren’t available,” and no one takes responsibility. This level of negligence and dishonesty is beyond infuriating. Do NOT waste your time or money here!
Denise Acossano
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January 13, 2025
We have made many purchases from A Royal Suite and wanted to purchase a recliner to match our couch. We were met by Winston to assist us. He was very helpful and professional and was able to find us exactly what we were looking for with no pressure. I highly recommend both A Royal Suite and Winston.
Karlene Church
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January 21, 2025
Excellent service! Winston was very knowledgeable and got us a great deal on a sectional. We were able to customize it right down to the color and fabric.
Our Address
26536 Carl Boyer Dr, Santa Clarita, CA 91350, USA
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A Royal Suite in Santa Clarita is the kind of place you hope to find when you’re furniture shopping. The customer service is genuinely fantastic, and they have a great selection of pieces to choose from. We ran into a little issue—honestly, I was probably at least half to blame—but Chris, the manager, couldn’t have been more helpful. He worked with us and turned it into a great experience in the end. Above and beyond what we could have hoped for. It really felt like they cared, and that’s rare. You can tell they stand behind what they sell. The peace of mind their commitment to customer satisfaction means a lot. I’d absolutely recommend them to anyone looking for furniture they’ll love for years.
First off customer service was great and they worked a good deal with us. As of now we still haven’t received our two couches. We purchased couches on Presidents’ Day. They said delivery was approximately 2 weeks, which was no big deal. After that it was next week and then another week and now still waiting. The factory is only an hour away.. don’t understand how this is possible. If you buy from them make sure it’s in stock and pick up. Don’t wait for delivery… you may be waiting awhile.
This store is an absolute nightmare. We ordered an expensive dining set over a month ago, promised delivery in 1-2 weeks—only to be strung along with excuse after excuse. After multiple delays, outright lies about availability, and failed delivery attempts, we demanded a refund. Weeks later, we’re still fighting to get our money back while our kids eat on the couch. The manager and his boss conveniently “aren’t available,” and no one takes responsibility. This level of negligence and dishonesty is beyond infuriating. Do NOT waste your time or money here!
We have made many purchases from A Royal Suite and wanted to purchase a recliner to match our couch. We were met by Winston to assist us. He was very helpful and professional and was able to find us exactly what we were looking for with no pressure. I highly recommend both A Royal Suite and Winston.
Excellent service! Winston was very knowledgeable and got us a great deal on a sectional. We were able to customize it right down to the color and fabric.