I cannot recommend Adler Stein at all. My dog was devastated by his experience here. I suggest you turn around and run the other way—find another kennel, even if you need to search hard to find a place that will take reactive dogs.
I brought my German Shepherd Dog to Adler Klein for a week of boarding. My dog was fairly reactive to strangers, but otherwise perfectly behaved at home. Anne seemed to know what she was doing upon drop off—but it should have been a red flag that she did not raise the question of walking or exercising him, even though I had told her on the phone that I would want that added service. I had to call back after drop-off to remind her I wanted him walked, and she seemed to be hearing it for the first time. (Frankly, it's a red flag that regular exercise isn't the default at Adler Stein.)
But when I returned to pick up my dog after a week, he was obviously horribly traumatized. I can't be sure exactly why. Anne was not talkative and was a bit gruff upon my arrival and during the pick-up. My dog looked like he'd lost weight in just a week. Later we found that he had an injury on his snoot; I couldn't tell what from, but it may just have been from him constantly seeking attention through the cage fencing because he wasn't being cared for. When I arrived, Anne was hosing down all the dog yards with the dogs still in them, spray-cleaning everything including the dogs with a high-powered hose (the dog holds are just like old-school zoo cages—all cement, a caged outdoor area and an inside space in the rear). My dog was so scared, he didn't know how to react to me when I first arrived—for a moment he cowered and growled; then he realized it was me and was beside himself. The moment he came out of that cage, he sprinted towards our car, which was not at all his usual demeanor.
All the way home, he was cowering and looked to be very weak and shaky.
Thankfully, my dog has now recovered (with much love from the whole family), and his reactivity with strangers continues to improve with the help of our expert trainer—so I am lucky that I won't need to find another kennel that claims to be "experts" with difficult dogs.
But if your dog needs a kennel that takes reactive dogs, I advise you to keep looking.
Jennifer Read
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February 22, 2021
Anne is a fantastic trainer. I took her 8 week training course and it helped a great deal. My dog is afraid of everything and reacts with aggression, and Anne taught me how to get my dog to trust me. We are now finished with the training, but are still using Anne's techniques and improving every day.
Randy Malm
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November 13, 2020
We have a large mixed breed who was nervous of his own shadow, and did not care for new people or other dogs. We worked through Alder Stein's eight week program and had great results. His confidence is up, he is more comfortable around people and other dogs, and is far more attentive to us. We had worked with several trainers before this, and never got anywhere. Would recommend Alder Stein to anyone.
Laura Ros
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April 26, 2019
We have been taking our boxers to Adler Stein for over 10 years. We had previously tried many other boarding facilities and the dogs always came stressed out. We know when our dogs are with Ann at Adler Stein that we don't have to worry, even if we are on long trips. We won't even consider taking our beloved boxers anywhere else. The kennels are spotless and our dogs never come home stressed -- they are calm and happy. We love our dogs and only want the best for them and Adler Stein is the best.
Shane Hoffman
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October 11, 2022
Been trying to inquire for months about having my black german shepard stay here for boarding and training. However its clear due to the poor communication that I will have to look at another facility that is actually open and taking new clients. Everytime you call Adler Stein, nobody picks up or calls back. You email them and don't receive an email back. I even tried going to Adler Stein twice in person during their open hours of operation and it appears like they were closed and nobody was there to open the gates. Disappointing as it looked promising that Adler Stein would be able to watch my over protective shepard.
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I cannot recommend Adler Stein at all. My dog was devastated by his experience here. I suggest you turn around and run the other way—find another kennel, even if you need to search hard to find a place that will take reactive dogs. I brought my German Shepherd Dog to Adler Klein for a week of boarding. My dog was fairly reactive to strangers, but otherwise perfectly behaved at home. Anne seemed to know what she was doing upon drop off—but it should have been a red flag that she did not raise the question of walking or exercising him, even though I had told her on the phone that I would want that added service. I had to call back after drop-off to remind her I wanted him walked, and she seemed to be hearing it for the first time. (Frankly, it's a red flag that regular exercise isn't the default at Adler Stein.) But when I returned to pick up my dog after a week, he was obviously horribly traumatized. I can't be sure exactly why. Anne was not talkative and was a bit gruff upon my arrival and during the pick-up. My dog looked like he'd lost weight in just a week. Later we found that he had an injury on his snoot; I couldn't tell what from, but it may just have been from him constantly seeking attention through the cage fencing because he wasn't being cared for. When I arrived, Anne was hosing down all the dog yards with the dogs still in them, spray-cleaning everything including the dogs with a high-powered hose (the dog holds are just like old-school zoo cages—all cement, a caged outdoor area and an inside space in the rear). My dog was so scared, he didn't know how to react to me when I first arrived—for a moment he cowered and growled; then he realized it was me and was beside himself. The moment he came out of that cage, he sprinted towards our car, which was not at all his usual demeanor. All the way home, he was cowering and looked to be very weak and shaky. Thankfully, my dog has now recovered (with much love from the whole family), and his reactivity with strangers continues to improve with the help of our expert trainer—so I am lucky that I won't need to find another kennel that claims to be "experts" with difficult dogs. But if your dog needs a kennel that takes reactive dogs, I advise you to keep looking.
Anne is a fantastic trainer. I took her 8 week training course and it helped a great deal. My dog is afraid of everything and reacts with aggression, and Anne taught me how to get my dog to trust me. We are now finished with the training, but are still using Anne's techniques and improving every day.
We have a large mixed breed who was nervous of his own shadow, and did not care for new people or other dogs. We worked through Alder Stein's eight week program and had great results. His confidence is up, he is more comfortable around people and other dogs, and is far more attentive to us. We had worked with several trainers before this, and never got anywhere. Would recommend Alder Stein to anyone.
We have been taking our boxers to Adler Stein for over 10 years. We had previously tried many other boarding facilities and the dogs always came stressed out. We know when our dogs are with Ann at Adler Stein that we don't have to worry, even if we are on long trips. We won't even consider taking our beloved boxers anywhere else. The kennels are spotless and our dogs never come home stressed -- they are calm and happy. We love our dogs and only want the best for them and Adler Stein is the best.
Been trying to inquire for months about having my black german shepard stay here for boarding and training. However its clear due to the poor communication that I will have to look at another facility that is actually open and taking new clients. Everytime you call Adler Stein, nobody picks up or calls back. You email them and don't receive an email back. I even tried going to Adler Stein twice in person during their open hours of operation and it appears like they were closed and nobody was there to open the gates. Disappointing as it looked promising that Adler Stein would be able to watch my over protective shepard.