We did a lot of research to find the exact vehicle that suited our needs. The staff, especially Gary Michaels, were very professional, knowledgeable and efficient. One of the easiest car buying experiences I’ve had. Manager Mike made it easy and finance guru Carlos was very professional and proficient. I’d highly recommend them if you’re shopping for a vehicle.
Unfortunately I would NOT recommend their service department.
Henrik Einfeldt
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October 17, 2025
The service department here always steeps up, they have a very good manager that listens to your concern, and helps you find a great solution, being a warranty claim, routine service, or customer pay situations with great discount.
A couple of questionable items on my vehicle, had slipped through the quality control department, and unfortunately ended up on my vehicle (from screen delaminating, too plastic door handles discolored by the sun), they always made it an absolute joy since, they dealt with the warranty department on my behalf, making sure everything would be fixed every time.
There’s always great discounts for service, on oil changes, tires, alignment or whatever your car needs on the dealerships website, often saving your hundreds per visit. 👍🤗
A giant thank you, to service writer Naomi and everyone in the service department, you guys always make it an easy and enjoyable experience, I really appreciate your time and effort in keeping your customers (most of all mine 🤗🤫) experience a great one.
Vitaly Stelmakh
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October 14, 2025
I recently visited this dealership, and while everything seemed fine at first, things quickly took an unexpected turn once I left.
Apparently, “transparency” has a flexible meaning here — because the prices online and in the showroom for the same exact car (same VIN number and all) were quite different. But hey, maybe numbers work differently in their system.
The real masterpiece, though, happened during the appraisal of my old car. For reasons known only to them, someone decided to open my glovebox and remove my vehicle registration — no permission, no heads-up, nothing. The next day, they started calling me and politely suggesting that I “stop by” to pick it up. How thoughtful.
I’m not entirely sure how standard or legal it is to dig through someone’s personal belongings during an appraisal, but I suppose curiosity is part of their “inspection process.” When I came to retrieve my registration (because apparently I was expected to make a special trip for their mistake), they offered to fill up my gas tank.
How generous — a $20 tank of gas to make up for invading my privacy. Tempting, but I’ll pass. My opinion isn’t for sale, especially not at pump prices.
If you enjoy surprises, mystery pricing, and dealerships that like to explore your glovebox, this might be your place. Otherwise, do yourself a favor and stay far away.
Brad Rennels
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July 31, 2025
I had a great experience purchasing my Jeep Wrangler Willys here. The process was smooth and straightforward from start to finish. When I walked down to the lot, no one was pushy or aggressive. They were just helpful and respectful of my time and space. The staff made everything easy and stress-free. If you’re looking for a dealership that knows how to treat its customers right, this is the place. Highly recommend!
Henry Valverde
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September 24, 2025
Great dealership! Francisco and James helped make my purchase process smooth and efficient! Amazing customer service and staff members! This is the place to shop at very knowledgeable of their vehicles on the lot, thank you!
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23820 Creekside Rd, Valencia, CA 91355, USA
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We did a lot of research to find the exact vehicle that suited our needs. The staff, especially Gary Michaels, were very professional, knowledgeable and efficient. One of the easiest car buying experiences I’ve had. Manager Mike made it easy and finance guru Carlos was very professional and proficient. I’d highly recommend them if you’re shopping for a vehicle. Unfortunately I would NOT recommend their service department.
The service department here always steeps up, they have a very good manager that listens to your concern, and helps you find a great solution, being a warranty claim, routine service, or customer pay situations with great discount. A couple of questionable items on my vehicle, had slipped through the quality control department, and unfortunately ended up on my vehicle (from screen delaminating, too plastic door handles discolored by the sun), they always made it an absolute joy since, they dealt with the warranty department on my behalf, making sure everything would be fixed every time. There’s always great discounts for service, on oil changes, tires, alignment or whatever your car needs on the dealerships website, often saving your hundreds per visit. 👍🤗 A giant thank you, to service writer Naomi and everyone in the service department, you guys always make it an easy and enjoyable experience, I really appreciate your time and effort in keeping your customers (most of all mine 🤗🤫) experience a great one.
I recently visited this dealership, and while everything seemed fine at first, things quickly took an unexpected turn once I left. Apparently, “transparency” has a flexible meaning here — because the prices online and in the showroom for the same exact car (same VIN number and all) were quite different. But hey, maybe numbers work differently in their system. The real masterpiece, though, happened during the appraisal of my old car. For reasons known only to them, someone decided to open my glovebox and remove my vehicle registration — no permission, no heads-up, nothing. The next day, they started calling me and politely suggesting that I “stop by” to pick it up. How thoughtful. I’m not entirely sure how standard or legal it is to dig through someone’s personal belongings during an appraisal, but I suppose curiosity is part of their “inspection process.” When I came to retrieve my registration (because apparently I was expected to make a special trip for their mistake), they offered to fill up my gas tank. How generous — a $20 tank of gas to make up for invading my privacy. Tempting, but I’ll pass. My opinion isn’t for sale, especially not at pump prices. If you enjoy surprises, mystery pricing, and dealerships that like to explore your glovebox, this might be your place. Otherwise, do yourself a favor and stay far away.
I had a great experience purchasing my Jeep Wrangler Willys here. The process was smooth and straightforward from start to finish. When I walked down to the lot, no one was pushy or aggressive. They were just helpful and respectful of my time and space. The staff made everything easy and stress-free. If you’re looking for a dealership that knows how to treat its customers right, this is the place. Highly recommend!
Great dealership! Francisco and James helped make my purchase process smooth and efficient! Amazing customer service and staff members! This is the place to shop at very knowledgeable of their vehicles on the lot, thank you!