Every interaction I had here with employees was so pleasant and helpful. Dani in particular was super kind and gracious. I did my order online and it was accurate to what was in stock. 🤍
Jasson M.
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April 04, 2025
The store has a variety of boot options which is great! But unfortunately the customer service is terrible. Either the girls there don’t want to work or the ones that do help you have no clue or leave you waiting for minutes and you have to find them to get an answer. I recommend going elsewhere.
Mariah Marquez
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December 24, 2024
Went in to the Santa Clarita location for store credit/ exchange and the manager was extremely rube. She had an attitude and not helpful what so ever. I will NOT be coming back!!! Sad because I use to love this store and love the employees here. Highly recommend spending your money elsewhere!!
Vat All
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May 09, 2021
The smell of fresh leather, if you was ever thinking about being a handsome cowboy or cowgirl that dress to impress, you might want to start here... quality!! Oh..and bring doe by the bail ..it's not cheap..for cowboy swag!!
Katia Ruiz
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February 19, 2024
I would give this store location 5 stars, but I feel it lacks customer service. The employees seem very off Standish and the girls at the counter aren't very friendly. I would expect equal service as the boots you are purchasing aren't cheap. They can be more friendly and welcoming as that's very important to me when making a purchase at a store. It's hard to find someone to help you who seems interested in actually helping you aside from just making a quick sale. They are ok stocked. A lot of the boot sizes we were looking for weren't in stock and were told what we have here is all there is and walk away.
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27564 Sierra Hwy, Canyon Country, CA 91351, USA
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Every interaction I had here with employees was so pleasant and helpful. Dani in particular was super kind and gracious. I did my order online and it was accurate to what was in stock. 🤍
The store has a variety of boot options which is great! But unfortunately the customer service is terrible. Either the girls there don’t want to work or the ones that do help you have no clue or leave you waiting for minutes and you have to find them to get an answer. I recommend going elsewhere.
Went in to the Santa Clarita location for store credit/ exchange and the manager was extremely rube. She had an attitude and not helpful what so ever. I will NOT be coming back!!! Sad because I use to love this store and love the employees here. Highly recommend spending your money elsewhere!!
The smell of fresh leather, if you was ever thinking about being a handsome cowboy or cowgirl that dress to impress, you might want to start here... quality!! Oh..and bring doe by the bail ..it's not cheap..for cowboy swag!!
I would give this store location 5 stars, but I feel it lacks customer service. The employees seem very off Standish and the girls at the counter aren't very friendly. I would expect equal service as the boots you are purchasing aren't cheap. They can be more friendly and welcoming as that's very important to me when making a purchase at a store. It's hard to find someone to help you who seems interested in actually helping you aside from just making a quick sale. They are ok stocked. A lot of the boot sizes we were looking for weren't in stock and were told what we have here is all there is and walk away.