They used to be great, but their customer service and offerings are essentially the same as the big banks now. Their customer service is awful now and they now have the same shady/predatory practices as bigger banks. Look elsewhere if you're interested in a credit union with integrity.
Jann Gustafson
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August 08, 2025
We've been to 4 different locations at different times and always get incredible service. They are always courteous, respectful and helpful!
Dawn GW
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July 19, 2024
Been a member since 2008. I love this Credit Union, and I think the customer service is top notch. I mostly use their online banking system but when I come in to this branch I always feel welcome.
donnie grip
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July 22, 2024
I love this Credit Union! And all that work there are very professional, knowledgeable, courteous and very friendly! Dacia, David, Caleb, Ashley and Isabell! Thank you for your service and support!👍🏽❤️
Katherine Samuelson
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July 06, 2024
Absolutely ridiculous being closed the ENTIRE weekend! Not even Saturday hours available for in-person banking. You cater to the entertainment industry. You NEED to be open on weekends. Now due to my work schedule and your being closed the ENTIRE weekend I'll have a non-working ATM card and no access to cash for food or gas until Wednesday!!!
Our Address
25828 McBean Pkwy, Santa Clarita, CA 91355, USA
Claim Listing: First Entertainment Credit Union
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They used to be great, but their customer service and offerings are essentially the same as the big banks now. Their customer service is awful now and they now have the same shady/predatory practices as bigger banks. Look elsewhere if you're interested in a credit union with integrity.
We've been to 4 different locations at different times and always get incredible service. They are always courteous, respectful and helpful!
Been a member since 2008. I love this Credit Union, and I think the customer service is top notch. I mostly use their online banking system but when I come in to this branch I always feel welcome.
I love this Credit Union! And all that work there are very professional, knowledgeable, courteous and very friendly! Dacia, David, Caleb, Ashley and Isabell! Thank you for your service and support!👍🏽❤️
Absolutely ridiculous being closed the ENTIRE weekend! Not even Saturday hours available for in-person banking. You cater to the entertainment industry. You NEED to be open on weekends. Now due to my work schedule and your being closed the ENTIRE weekend I'll have a non-working ATM card and no access to cash for food or gas until Wednesday!!!