Absolutely horrible experience! We bought several pieces of furniture from them. They are super friendly when selling it to you. But, almost every piece of furniture we purchased was damaged, broken, malfunctioning, or started falling apart in less than 6 months. Their process for repairs is ridiculously long. They take no responsibility for the quality of the furniture they sell, and they treat you like you're the problem when they have to make things right. They send technicians who actually cause more damage to the furniture when they are supposed to be fixing it, and then tell you, you are being unreasonable when you want the technicians supervised while making repairs. Stay away from this place, spend your hard-earned money somewhere else! And, after all this, when I asked to speak to the owner, I was told by the store manager, and I quote, "it is a family-owned business, and you will not be talking to them. You will only be dealing with me." Incredibly rude, and once they have your money, you're at their mercy to get your furniture that you purchased repaired, and just to be what you initially purchased. Save yourself the time and frustration, go somewhere else!
Katia Ruiz
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November 14, 2020
You know I have always drove past Furniture Now and always wanted to stop by since we are on the market for a new couch I am 100% happy I did. I was so impressed with how huge this store is inside. It is 88,000 square talk about massive. So many furniture pieces to see a wide range of styles and colors to choose from. Very happy with the customer Service as well. Dominic, Javier, and Noah were super friendly, they showed us different styles of sofas they had in store and could be ordered. Even the employees at the customer service desk had a smile and greeted us as soon as we walked in. If you are on the look out for some new furniture trust me you won't be disappointed. Ashley's has nothing on this store with unbeatable prices.
Olga Gomzhina
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November 06, 2024
I recently purchased a beautiful sofa and armchair set from here, and I honestly couldn't be happier with my decision. The set is not only stunning but incredibly comfortable, making it the perfect addition to our living room.
What truly sets this place apart is their exceptional customer service. E. was incredibly helpful and patient throughout the entire process, ensuring we got the best deal and the perfect set for our needs.
The best part? They offered the best price and included mess-free setup and delivery. It was so convenient and hassle-free! I highly recommend this place for furniture shopping!
Albert and Sarah Gastaldo
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May 14, 2025
They were extremely helpful and Greg understood both myself and fiance's situation as teachers. Thank you so much!
Mikey Coyne
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November 21, 2020
Bought 2 end tables here recently, and a salesperson named Ban helped me. Shortly after, I needed a sofa, so went back and got Ban again! She is awesome. Was able to answer all of my questions, and was very helpful throughout the process both times. I got really nice furniture and at a great price. Wasn’t sure what to expect when I first went here, but the place, and the furniture is much nicer than you would expect from looking at the place from the outside. Don’t judge a book by its cover! Highly recommend.
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23222 Valencia Blvd, Santa Clarita, CA 91355, USA
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Absolutely horrible experience! We bought several pieces of furniture from them. They are super friendly when selling it to you. But, almost every piece of furniture we purchased was damaged, broken, malfunctioning, or started falling apart in less than 6 months. Their process for repairs is ridiculously long. They take no responsibility for the quality of the furniture they sell, and they treat you like you're the problem when they have to make things right. They send technicians who actually cause more damage to the furniture when they are supposed to be fixing it, and then tell you, you are being unreasonable when you want the technicians supervised while making repairs. Stay away from this place, spend your hard-earned money somewhere else! And, after all this, when I asked to speak to the owner, I was told by the store manager, and I quote, "it is a family-owned business, and you will not be talking to them. You will only be dealing with me." Incredibly rude, and once they have your money, you're at their mercy to get your furniture that you purchased repaired, and just to be what you initially purchased. Save yourself the time and frustration, go somewhere else!
You know I have always drove past Furniture Now and always wanted to stop by since we are on the market for a new couch I am 100% happy I did. I was so impressed with how huge this store is inside. It is 88,000 square talk about massive. So many furniture pieces to see a wide range of styles and colors to choose from. Very happy with the customer Service as well. Dominic, Javier, and Noah were super friendly, they showed us different styles of sofas they had in store and could be ordered. Even the employees at the customer service desk had a smile and greeted us as soon as we walked in. If you are on the look out for some new furniture trust me you won't be disappointed. Ashley's has nothing on this store with unbeatable prices.
I recently purchased a beautiful sofa and armchair set from here, and I honestly couldn't be happier with my decision. The set is not only stunning but incredibly comfortable, making it the perfect addition to our living room. What truly sets this place apart is their exceptional customer service. E. was incredibly helpful and patient throughout the entire process, ensuring we got the best deal and the perfect set for our needs. The best part? They offered the best price and included mess-free setup and delivery. It was so convenient and hassle-free! I highly recommend this place for furniture shopping!
They were extremely helpful and Greg understood both myself and fiance's situation as teachers. Thank you so much!
Bought 2 end tables here recently, and a salesperson named Ban helped me. Shortly after, I needed a sofa, so went back and got Ban again! She is awesome. Was able to answer all of my questions, and was very helpful throughout the process both times. I got really nice furniture and at a great price. Wasn’t sure what to expect when I first went here, but the place, and the furniture is much nicer than you would expect from looking at the place from the outside. Don’t judge a book by its cover! Highly recommend.