So disappointed in Jersey Mike’s on Golden Valley.
The staff has gone downhill. Rude, argumentative when you ask a simple question.
They got rid of menu items that made them a step above Firehouse and Subway.
They don’t know how to roll up a wrap without getting sauce and avocado all over. So now the extra I paid for the avocado is a waste of money since it’s on the paper they threw away or in the bowl container they had to put the wrap it because it was getting messy. Which is ridiculous since all that’s in the wrap is turkey, cheese , light lettuce, bacon (which I had to throw away since it wasn’t even cooked properly, extremely chew and limp), avocado, and ranch.
After eating about 1/3 of the tortilla wrap was too hard to bite through.
Kayla H
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May 29, 2025
I had a super great experience with Eric! He had patience with me when I made a big order close to closing and he just had overall great customer service. This is my favorite location because employees like him make me feel welcome anytime.
Monica Mu
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June 09, 2025
Came here tonight 6/8/25 at 8:42PM and this location was closed. I come to JM’s cuz its better than fast food but had to resort to that since they closed early. Very disappointing. I understand closing 5 minutes early but over 15 minutes early is not cool. People expect the posted times to be accurate.
Erin Pendleton
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October 12, 2021
WHAT A WASTE OF MONEY!!
My work orders us lunch every day and I had doctors orders to not eat bread for 10 days. I'm also vegan. I had no notice to prep other food.
I ordered a GIANT sized veggie sandwich, no cheese, no bread, Mike's Way, add avocado. This is almost a $15 salad. They Left off the bell peppers that should have came with it. The food I got is tiny and looks straight up SAD. I'm about to STARVE on this 12 hr shift.
Edit: this has now happened TWICE.
Al Briones
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February 20, 2020
As of February 20th 2020 Jersey Mike's at Golden Valley is now open!! Got myself a number 7 Mike way and it tastes delicious!
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19159 Golden Valley Rd, Santa Clarita, CA 91387, USA
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So disappointed in Jersey Mike’s on Golden Valley. The staff has gone downhill. Rude, argumentative when you ask a simple question. They got rid of menu items that made them a step above Firehouse and Subway. They don’t know how to roll up a wrap without getting sauce and avocado all over. So now the extra I paid for the avocado is a waste of money since it’s on the paper they threw away or in the bowl container they had to put the wrap it because it was getting messy. Which is ridiculous since all that’s in the wrap is turkey, cheese , light lettuce, bacon (which I had to throw away since it wasn’t even cooked properly, extremely chew and limp), avocado, and ranch. After eating about 1/3 of the tortilla wrap was too hard to bite through.
I had a super great experience with Eric! He had patience with me when I made a big order close to closing and he just had overall great customer service. This is my favorite location because employees like him make me feel welcome anytime.
Came here tonight 6/8/25 at 8:42PM and this location was closed. I come to JM’s cuz its better than fast food but had to resort to that since they closed early. Very disappointing. I understand closing 5 minutes early but over 15 minutes early is not cool. People expect the posted times to be accurate.
WHAT A WASTE OF MONEY!! My work orders us lunch every day and I had doctors orders to not eat bread for 10 days. I'm also vegan. I had no notice to prep other food. I ordered a GIANT sized veggie sandwich, no cheese, no bread, Mike's Way, add avocado. This is almost a $15 salad. They Left off the bell peppers that should have came with it. The food I got is tiny and looks straight up SAD. I'm about to STARVE on this 12 hr shift. Edit: this has now happened TWICE.
As of February 20th 2020 Jersey Mike's at Golden Valley is now open!! Got myself a number 7 Mike way and it tastes delicious!