Outstanding Service by Gretchen
We had a wonderful experience at this restaurant, and a big part of it was thanks to Gretchen. From the moment we were seated, she was incredibly attentive, friendly, and professional. She made us feel welcome right away and was always checking in at the perfect moments without being intrusive.
Gretchen was very knowledgeable about the menu and gave great recommendations, which we truly enjoyed. Our food arrived on time, everything was correct, and any small request we had was handled quickly and with a smile.
Her positive attitude and excellent customer service really elevated our dining experience. We will definitely be coming back and hope to be served by Gretchen again. Highly recommended!
Alex B
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November 16, 2025
Lucille is always a great restaurant. Amazing food. The service was kinda okay. Charlie is his name was the waiter and he’s was great just one part left out & that was the warm towels for our hands. He walk pass many times. But other than that food was great.
Olga Khusid
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July 05, 2025
Good quality food, attentive service, our server was Chase. He is great! Special compliment to the manager. We asked our server about the oil vegetables were sautéed in. The manager came out to make sure we have no allergy to anything.
Definitely will be back.
Kim Wood
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September 02, 2025
Tonight was my first time dining here. I had the 2 item combo, with pulled pork, beef brisket, loaded mashed potatoes, and sauteed vegetables.The brisket was very dry had to add bbq sauce just to make it enjoyable. My favorite of the combo was the pulled pork, super tasty, moist, and full of flavor. My Son had the 3 item combo with chicken, brisket and jalapeño sausage. The beans had just the right amount of spice. Our Server was Danny, He was super knowledgeable and on top of everything.
Michael Key
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June 25, 2025
Lucille's has decent food, pedestrian cocktails and mediocre service. The brisket burnt ends are sizable but not much flavor. Yet they have the best gumbo I've had in years. And they're happy hour prices and choices are very good. Check out my profile for more great eateries and craft cocktail bars.
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Westfield Valencia Town Center 24201, Valencia Blvd, Valencia, CA 91355, USA
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Outstanding Service by Gretchen We had a wonderful experience at this restaurant, and a big part of it was thanks to Gretchen. From the moment we were seated, she was incredibly attentive, friendly, and professional. She made us feel welcome right away and was always checking in at the perfect moments without being intrusive. Gretchen was very knowledgeable about the menu and gave great recommendations, which we truly enjoyed. Our food arrived on time, everything was correct, and any small request we had was handled quickly and with a smile. Her positive attitude and excellent customer service really elevated our dining experience. We will definitely be coming back and hope to be served by Gretchen again. Highly recommended!
Lucille is always a great restaurant. Amazing food. The service was kinda okay. Charlie is his name was the waiter and he’s was great just one part left out & that was the warm towels for our hands. He walk pass many times. But other than that food was great.
Good quality food, attentive service, our server was Chase. He is great! Special compliment to the manager. We asked our server about the oil vegetables were sautéed in. The manager came out to make sure we have no allergy to anything. Definitely will be back.
Tonight was my first time dining here. I had the 2 item combo, with pulled pork, beef brisket, loaded mashed potatoes, and sauteed vegetables.The brisket was very dry had to add bbq sauce just to make it enjoyable. My favorite of the combo was the pulled pork, super tasty, moist, and full of flavor. My Son had the 3 item combo with chicken, brisket and jalapeño sausage. The beans had just the right amount of spice. Our Server was Danny, He was super knowledgeable and on top of everything.
Lucille's has decent food, pedestrian cocktails and mediocre service. The brisket burnt ends are sizable but not much flavor. Yet they have the best gumbo I've had in years. And they're happy hour prices and choices are very good. Check out my profile for more great eateries and craft cocktail bars.