I scheduled an appointment three weeks ago as a first time customer. I arrived on time for my appointment only to find the room lobby was full of customers. I checked in with the owner to let her know I had an appointment she told me that I had to wait until all of the walk-ins were completed before she can provide service to me, as if my time was not valuable. I waited in the lobby for almost two hours until 10 walk-ins were helped. This was very unprofessional and disappointing as a first time customer. This past Saturday, I made the mistake of making a another appointment, hoping to get a different experience. I was traveling on Sunday on business and arrived at my destination on Monday. I noticed a text message from the owner advising me that she canceled my appointment for Tuesday. She said I didn’t confirm my appointment on Sunday. I was traveling and did not have Internet connection nor did I see it until Monday which is today. When I ask, why didn’t she call me , the owner was extremely rude and said it was their company policy. Again, horrible first impression and poor business practices. She never apologized for the first incident and was very dismissive about the second incident. This is not the way you treat customers. I do not recommend this place. The place is extremely small, in a bad area, I felt unsafe there at night, and she has customers packed in a tiny room. In addition, she doesn’t wash her hands in between clients.
Andrea Perez
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July 19, 2024
First time getting my eyebrows threaded at this location and they came out amazing. It was not painful like it's been at other locations and she didn't cut me. She was quick and light handed. I can't wait to be back ❤️❤️❤️. She also sells cute earrings, bracelets, eyelashes, etc. I'm definitely bringing my mom next time.
Emely Baltazar
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July 22, 2023
Maggie is an amazing worker/owner does an amazing work. Love how my eyebrows look like even though she is really busy and if you go through walk in be prepare to wait but it will be worth it. Her place is amazing, beautiful, and calming . Plus I love when she does my make up I feel more confident with myself.
Hanieh Seilsepour
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November 24, 2020
although she's very nice and friendly but unfortunately she didn't do a good job on my brows. I did brow lamination and it only last one week even though I applied the oil everyday and I lost a lot of hair! I went back to her for just shaping my brow and told her I want them thick and she made them really thin... I won't go back to her anymore... so if you're really concerned about the thickness of your brow you may don't wanna go to her..
I still give her 4 stars since she made my brows nice! (but the are still thin and not what I wanted)
Paige Lucien
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November 06, 2020
I BEEN HERE TWICE, MAGGIE IS THE BEST SHE IS PROFESSIONAL, VERY NICE, PATIENT, SHE LISTENS TO WHAT YOUR NEEDS ARE, I'M A CANCER PATIENT AND I NEEDED A PINK MAKE OVER, MAGGIE WAS ABLE TO MAKE ME LOOK BEAUTIFUL, FOR MY BIRTHDAY. I'M VERY SATISFIED WITH MAGGIE AND HER SERVICE'S, HER PLACE OF BUSINESS IS VERY COMFORTABLE, HER MUSIC IS THE BOOM.😘
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22916 Lyons Ave Suite 104, Santa Clarita, CA 91321, USA
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I scheduled an appointment three weeks ago as a first time customer. I arrived on time for my appointment only to find the room lobby was full of customers. I checked in with the owner to let her know I had an appointment she told me that I had to wait until all of the walk-ins were completed before she can provide service to me, as if my time was not valuable. I waited in the lobby for almost two hours until 10 walk-ins were helped. This was very unprofessional and disappointing as a first time customer. This past Saturday, I made the mistake of making a another appointment, hoping to get a different experience. I was traveling on Sunday on business and arrived at my destination on Monday. I noticed a text message from the owner advising me that she canceled my appointment for Tuesday. She said I didn’t confirm my appointment on Sunday. I was traveling and did not have Internet connection nor did I see it until Monday which is today. When I ask, why didn’t she call me , the owner was extremely rude and said it was their company policy. Again, horrible first impression and poor business practices. She never apologized for the first incident and was very dismissive about the second incident. This is not the way you treat customers. I do not recommend this place. The place is extremely small, in a bad area, I felt unsafe there at night, and she has customers packed in a tiny room. In addition, she doesn’t wash her hands in between clients.
First time getting my eyebrows threaded at this location and they came out amazing. It was not painful like it's been at other locations and she didn't cut me. She was quick and light handed. I can't wait to be back ❤️❤️❤️. She also sells cute earrings, bracelets, eyelashes, etc. I'm definitely bringing my mom next time.
Maggie is an amazing worker/owner does an amazing work. Love how my eyebrows look like even though she is really busy and if you go through walk in be prepare to wait but it will be worth it. Her place is amazing, beautiful, and calming . Plus I love when she does my make up I feel more confident with myself.
although she's very nice and friendly but unfortunately she didn't do a good job on my brows. I did brow lamination and it only last one week even though I applied the oil everyday and I lost a lot of hair! I went back to her for just shaping my brow and told her I want them thick and she made them really thin... I won't go back to her anymore... so if you're really concerned about the thickness of your brow you may don't wanna go to her.. I still give her 4 stars since she made my brows nice! (but the are still thin and not what I wanted)
I BEEN HERE TWICE, MAGGIE IS THE BEST SHE IS PROFESSIONAL, VERY NICE, PATIENT, SHE LISTENS TO WHAT YOUR NEEDS ARE, I'M A CANCER PATIENT AND I NEEDED A PINK MAKE OVER, MAGGIE WAS ABLE TO MAKE ME LOOK BEAUTIFUL, FOR MY BIRTHDAY. I'M VERY SATISFIED WITH MAGGIE AND HER SERVICE'S, HER PLACE OF BUSINESS IS VERY COMFORTABLE, HER MUSIC IS THE BOOM.😘