The staff is quiet but very friendly. I like the way they do acrylic nails. They last a very long time. I came here with my grandmother. She comes here all the time. They were really gentle with doing my nails and I appreciate that. Most places do nails too fast and end up hurting my nails or my skin. They took their time here and I love my nails. The inside is also very spacious and looked really well kept. I will definitely be coming back.
Kim Ellis
-
February 24, 2023
This is for the Valencia location. I went in this past week, later afternoon. It was pretty empty but I still waited 15 minutes. No other clients left, but I had 2 different technicians help me. Neither greeted me, introduced themselves or spoke to me throughout the entire process with the exception of Syd, who harshly said, “stop moving your toes… I will end up cutting them”. I responded that my feet are sensitive and were reflexively moving. She had a heavy grip. She had a terrible attitude throughout. The water temp for the pedicure was scalding!! I guess she didn’t check it. They did talk and laugh amongst themselves THE ENTIRE TIME. Even loudly talking to other staff at a far distance to me. I asked them each what their names were. But that was it. Ann did my manicure. Neither one did a massage, for feet, legs, hand , forearm. They applied lotion very briefly. The manicure was applied haphazardly. She applied the lotion first thing, with cold hands, then put the towels which were again scalding hot.
I had clear coat on my fingernails , but it was very thin and started peeling before I even got home.
And the shavings from her filing my nails were imbedded into the polish so they were like sand paper. Once the pedicure was completed, the gal said nothing. Didn’t ask if I had sandals , she just sat on the stool going through all her supplies. Finally she got the foam ones.
Customer service is everything. Treating your clients like they are an interruption to your day instead of the reason they are there, is unacceptable. I am a big tipper but only tipped 18%. A bad attitude comes forth in any language. Quality and skill matter. I won’t go here again.
Adam Hasper
-
July 27, 2019
My wife has been going here for years. Occasionally I get to go. Great staff and they do an amazing job. Highly recommended!
Brian & Kristina
-
October 19, 2024
I love my gel x nails w chrome! I had matching mani and pedi with Vulan and Lucy. They were wonderful!!!
Kathie Duff
-
October 05, 2023
I just had a gel manicure yesterday October 4th. The pictures reflect exactly what it looks like. Unfortunately I am on a plane right now and gone for a week. So disappointed.
Front desk girls were great.
Desiree Riddle
-
April 05, 2022
The staff is quiet but very friendly. I like the way they do acrylic nails. They last a very long time. I came here with my grandmother. She comes here all the time. They were really gentle with doing my nails and I appreciate that. Most places do nails too fast and end up hurting my nails or my skin. They took their time here and I love my nails. The inside is also very spacious and looked really well kept. I will definitely be coming back.
Kim Ellis
-
February 24, 2023
This is for the Valencia location. I went in this past week, later afternoon. It was pretty empty but I still waited 15 minutes. No other clients left, but I had 2 different technicians help me. Neither greeted me, introduced themselves or spoke to me throughout the entire process with the exception of Syd, who harshly said, “stop moving your toes… I will end up cutting them”. I responded that my feet are sensitive and were reflexively moving. She had a heavy grip. She had a terrible attitude throughout. The water temp for the pedicure was scalding!! I guess she didn’t check it. They did talk and laugh amongst themselves THE ENTIRE TIME. Even loudly talking to other staff at a far distance to me. I asked them each what their names were. But that was it. Ann did my manicure. Neither one did a massage, for feet, legs, hand , forearm. They applied lotion very briefly. The manicure was applied haphazardly. She applied the lotion first thing, with cold hands, then put the towels which were again scalding hot.
I had clear coat on my fingernails , but it was very thin and started peeling before I even got home.
And the shavings from her filing my nails were imbedded into the polish so they were like sand paper. Once the pedicure was completed, the gal said nothing. Didn’t ask if I had sandals , she just sat on the stool going through all her supplies. Finally she got the foam ones.
Customer service is everything. Treating your clients like they are an interruption to your day instead of the reason they are there, is unacceptable. I am a big tipper but only tipped 18%. A bad attitude comes forth in any language. Quality and skill matter. I won’t go here again.
Adam Hasper
-
July 27, 2019
My wife has been going here for years. Occasionally I get to go. Great staff and they do an amazing job. Highly recommended!
Brian & Kristina
-
October 19, 2024
I love my gel x nails w chrome! I had matching mani and pedi with Vulan and Lucy. They were wonderful!!!
Kathie Duff
-
October 05, 2023
I just had a gel manicure yesterday October 4th. The pictures reflect exactly what it looks like. Unfortunately I am on a plane right now and gone for a week. So disappointed.
Front desk girls were great.
Desiree Riddle
-
April 05, 2022
The staff is quiet but very friendly. I like the way they do acrylic nails. They last a very long time. I came here with my grandmother. She comes here all the time. They were really gentle with doing my nails and I appreciate that. Most places do nails too fast and end up hurting my nails or my skin. They took their time here and I love my nails. The inside is also very spacious and looked really well kept. I will definitely be coming back.
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24216 Valencia Blvd, Santa Clarita, CA 91355, USA
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The staff is quiet but very friendly. I like the way they do acrylic nails. They last a very long time. I came here with my grandmother. She comes here all the time. They were really gentle with doing my nails and I appreciate that. Most places do nails too fast and end up hurting my nails or my skin. They took their time here and I love my nails. The inside is also very spacious and looked really well kept. I will definitely be coming back.
This is for the Valencia location. I went in this past week, later afternoon. It was pretty empty but I still waited 15 minutes. No other clients left, but I had 2 different technicians help me. Neither greeted me, introduced themselves or spoke to me throughout the entire process with the exception of Syd, who harshly said, “stop moving your toes… I will end up cutting them”. I responded that my feet are sensitive and were reflexively moving. She had a heavy grip. She had a terrible attitude throughout. The water temp for the pedicure was scalding!! I guess she didn’t check it. They did talk and laugh amongst themselves THE ENTIRE TIME. Even loudly talking to other staff at a far distance to me. I asked them each what their names were. But that was it. Ann did my manicure. Neither one did a massage, for feet, legs, hand , forearm. They applied lotion very briefly. The manicure was applied haphazardly. She applied the lotion first thing, with cold hands, then put the towels which were again scalding hot. I had clear coat on my fingernails , but it was very thin and started peeling before I even got home. And the shavings from her filing my nails were imbedded into the polish so they were like sand paper. Once the pedicure was completed, the gal said nothing. Didn’t ask if I had sandals , she just sat on the stool going through all her supplies. Finally she got the foam ones. Customer service is everything. Treating your clients like they are an interruption to your day instead of the reason they are there, is unacceptable. I am a big tipper but only tipped 18%. A bad attitude comes forth in any language. Quality and skill matter. I won’t go here again.
My wife has been going here for years. Occasionally I get to go. Great staff and they do an amazing job. Highly recommended!
I love my gel x nails w chrome! I had matching mani and pedi with Vulan and Lucy. They were wonderful!!!
I just had a gel manicure yesterday October 4th. The pictures reflect exactly what it looks like. Unfortunately I am on a plane right now and gone for a week. So disappointed. Front desk girls were great.
The staff is quiet but very friendly. I like the way they do acrylic nails. They last a very long time. I came here with my grandmother. She comes here all the time. They were really gentle with doing my nails and I appreciate that. Most places do nails too fast and end up hurting my nails or my skin. They took their time here and I love my nails. The inside is also very spacious and looked really well kept. I will definitely be coming back.
This is for the Valencia location. I went in this past week, later afternoon. It was pretty empty but I still waited 15 minutes. No other clients left, but I had 2 different technicians help me. Neither greeted me, introduced themselves or spoke to me throughout the entire process with the exception of Syd, who harshly said, “stop moving your toes… I will end up cutting them”. I responded that my feet are sensitive and were reflexively moving. She had a heavy grip. She had a terrible attitude throughout. The water temp for the pedicure was scalding!! I guess she didn’t check it. They did talk and laugh amongst themselves THE ENTIRE TIME. Even loudly talking to other staff at a far distance to me. I asked them each what their names were. But that was it. Ann did my manicure. Neither one did a massage, for feet, legs, hand , forearm. They applied lotion very briefly. The manicure was applied haphazardly. She applied the lotion first thing, with cold hands, then put the towels which were again scalding hot. I had clear coat on my fingernails , but it was very thin and started peeling before I even got home. And the shavings from her filing my nails were imbedded into the polish so they were like sand paper. Once the pedicure was completed, the gal said nothing. Didn’t ask if I had sandals , she just sat on the stool going through all her supplies. Finally she got the foam ones. Customer service is everything. Treating your clients like they are an interruption to your day instead of the reason they are there, is unacceptable. I am a big tipper but only tipped 18%. A bad attitude comes forth in any language. Quality and skill matter. I won’t go here again.
My wife has been going here for years. Occasionally I get to go. Great staff and they do an amazing job. Highly recommended!
I love my gel x nails w chrome! I had matching mani and pedi with Vulan and Lucy. They were wonderful!!!
I just had a gel manicure yesterday October 4th. The pictures reflect exactly what it looks like. Unfortunately I am on a plane right now and gone for a week. So disappointed. Front desk girls were great.
The staff is quiet but very friendly. I like the way they do acrylic nails. They last a very long time. I came here with my grandmother. She comes here all the time. They were really gentle with doing my nails and I appreciate that. Most places do nails too fast and end up hurting my nails or my skin. They took their time here and I love my nails. The inside is also very spacious and looked really well kept. I will definitely be coming back.