Awesome experience! We needed to replace our Hot water heater and I found Payless online and called at 11:30 in the morning and they said a technician would be here between 2 to 4 PM. They would send a picture with a text message to confirm The technician and his arrival time.
Antonio C showed up right on time gave us two estimates which were very competitive
He had everything with him and said he could have the new water heater installed within three hours Including removing the old one so we told him to go ahead. He finished within 2 1/2 hours and did an amazing job very professional.
C B
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August 01, 2025
Excellent service! I came home from work to a leaking water heater. Went online and chose Payless. This company shows up prepared to handle any aspect of water heater repair or replacement. Daniel was there by 9am the next morning and had my water heater replaced by 11am. Super clean work! He also discovered that the water pressure was to high to the house and recommended replacing the regulator which I was happy to have him handle that as well. I also have been working towards having the manifold rebuilt at the water main. So, along with the regulator he rebuilt the manifold , added a new gate valve to shut off the water to the house and replaced a hose bib at the manifold. All done super clean. I build houses for a living and have seen many plumbers ability. Daniel is top notch and I highly recommend. Pricing is absolutely fair and competitive. I got a lot done while he was there and I am extremely confident with his work.
Charlie B
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September 18, 2025
I cannot say enough good things about Joseph S and Payless Water Heater and Plumbing, Inc. in Santa Clarita. Though this review was late in posting due to personal issues, I wanted to make sure I acknowledged the great work that was done.
Discovered late at night that my 20 year old Water Heater was defective and needed to be replaced with state of the art system. Joseph S arrived promptly early the next morning and provided me the same day competitive quote for both a hot water heater repair (I knew what needed to be fixed) and full replacement. I ended up opting for replacement due to the age of my prior unit. Joseph S was able to come the same day with the new unit, install it, and haul away the old unit. He was highly professional, courteous, and transparent throughout the whole process. He took the time to thoroughly address all of my questions and explained what he was doing as he was working.
Also, I want to extend a special thanks to Joanne's Cleary who was able to expedite getting my permit properly scheduled and the work that was just completed to be inspected.
I highly recommend Payless Water Heating and Plumbing, Inc. ***** 5 Stars
Emily Bailey
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November 15, 2025
I am so happy to have found Payless Water Heaters! My 20+ year old tankless unit gave out suddenly and Payless had availability to see me the next morning! Juan, my technician, was so kind and knowledgeable. He really made the process feel seamless. His work was excellent! My new system was up and running in a matter of hours and the line hookups are completely refreshed. Thank you!
ceyda senel
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October 16, 2025
If I could give more than 5 stars, I would! David is hands down the best service professional I’ve ever worked with. From the very beginning, he was responsive, punctual, and incredibly knowledgeable about water heaters.
He took the time to explain everything clearly, gave me honest recommendations, and made sure I understood exactly what the installation would involve. On the day of the job, he arrived right on time, worked efficiently, and treated my home with respect—everything was spotless when he left.
The installation itself was flawless. My new water heater runs perfectly, and you can tell David really takes pride in doing things the right way. He didn’t just install it and leave—he double-checked everything, made sure it was running safely, and even walked me through basic maintenance tips to help extend the life of my unit.
What I appreciated most was how professional and trustworthy he was. In a world where it’s hard to find reliable service, David is a gem. If you need a water heater installed—or really any plumbing help—don’t hesitate to call him. You’ll be in excellent hands.
Thank you, David, for making the whole process so easy and stress-free. Highly recommend!
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Awesome experience! We needed to replace our Hot water heater and I found Payless online and called at 11:30 in the morning and they said a technician would be here between 2 to 4 PM. They would send a picture with a text message to confirm The technician and his arrival time. Antonio C showed up right on time gave us two estimates which were very competitive He had everything with him and said he could have the new water heater installed within three hours Including removing the old one so we told him to go ahead. He finished within 2 1/2 hours and did an amazing job very professional.
Excellent service! I came home from work to a leaking water heater. Went online and chose Payless. This company shows up prepared to handle any aspect of water heater repair or replacement. Daniel was there by 9am the next morning and had my water heater replaced by 11am. Super clean work! He also discovered that the water pressure was to high to the house and recommended replacing the regulator which I was happy to have him handle that as well. I also have been working towards having the manifold rebuilt at the water main. So, along with the regulator he rebuilt the manifold , added a new gate valve to shut off the water to the house and replaced a hose bib at the manifold. All done super clean. I build houses for a living and have seen many plumbers ability. Daniel is top notch and I highly recommend. Pricing is absolutely fair and competitive. I got a lot done while he was there and I am extremely confident with his work.
I cannot say enough good things about Joseph S and Payless Water Heater and Plumbing, Inc. in Santa Clarita. Though this review was late in posting due to personal issues, I wanted to make sure I acknowledged the great work that was done. Discovered late at night that my 20 year old Water Heater was defective and needed to be replaced with state of the art system. Joseph S arrived promptly early the next morning and provided me the same day competitive quote for both a hot water heater repair (I knew what needed to be fixed) and full replacement. I ended up opting for replacement due to the age of my prior unit. Joseph S was able to come the same day with the new unit, install it, and haul away the old unit. He was highly professional, courteous, and transparent throughout the whole process. He took the time to thoroughly address all of my questions and explained what he was doing as he was working. Also, I want to extend a special thanks to Joanne's Cleary who was able to expedite getting my permit properly scheduled and the work that was just completed to be inspected. I highly recommend Payless Water Heating and Plumbing, Inc. ***** 5 Stars
I am so happy to have found Payless Water Heaters! My 20+ year old tankless unit gave out suddenly and Payless had availability to see me the next morning! Juan, my technician, was so kind and knowledgeable. He really made the process feel seamless. His work was excellent! My new system was up and running in a matter of hours and the line hookups are completely refreshed. Thank you!
If I could give more than 5 stars, I would! David is hands down the best service professional I’ve ever worked with. From the very beginning, he was responsive, punctual, and incredibly knowledgeable about water heaters. He took the time to explain everything clearly, gave me honest recommendations, and made sure I understood exactly what the installation would involve. On the day of the job, he arrived right on time, worked efficiently, and treated my home with respect—everything was spotless when he left. The installation itself was flawless. My new water heater runs perfectly, and you can tell David really takes pride in doing things the right way. He didn’t just install it and leave—he double-checked everything, made sure it was running safely, and even walked me through basic maintenance tips to help extend the life of my unit. What I appreciated most was how professional and trustworthy he was. In a world where it’s hard to find reliable service, David is a gem. If you need a water heater installed—or really any plumbing help—don’t hesitate to call him. You’ll be in excellent hands. Thank you, David, for making the whole process so easy and stress-free. Highly recommend!