I liked my pedicure but the full set in French tip was terrible. They didn’t even last a week and one of my nails fell off on day 4. The acrylic wasn’t covering the whole nail it was chipping and parting from my nail on day 3. The lady was rushing and I’m not sure why because it was me and one other lady. She also wasn’t at all courteous or friendly, and kept filing my skin. The whole time I kept saying in my head I’m never coming back
Cassidy Machado
-
December 14, 2023
this was an awful salon save your money go somewhere else. overpriced disgusting service. All my nails fell off within TWO DAYS. Gel-x manicure is supposed to last 2-3 weeks from my past experiences. Tina is awful the male I tried to get a refund from was an awful man. NEVER GO HERE
Rami Za
-
September 13, 2022
I had hard gel to be removed and asked for regular manicure. The person who helped me used a nail clipper and a cuticle cutter that wasn't sealed (which raised the question mark if they were ever sanitized).
As it shows in the pictures, my nails are still bumpy and cuticles weren't cleaned properly. At some point, the guy mentioned that he didn't have time to do much and was rushing me through. The question is, if you don't have the time, why do you accept walk ins???
Also, he put two thick nail polish coats immediately after the base coat, and wanted to add the top coat too, which I asked him not to and let the nails to dry.
However, after over 1hour all my nails got messed up because they didn't dry. I called the place to ask for a refund, the lady who answered the phone was so rude and said you either come back for us to fix it or you don't get any money back!!! I understand the fact that most of places want to fix the nails before anything, but I explained that I am going out of town and don't have the time! When I told her, I can always dispute the charge and put a review, she said DO IT AND HUNG UP THE PHONE! 😶
This is for sure the last time I used their services. It is unfortunate how some businesses don't have respect to their customers' time, and money.
Martha Fleckenstein
-
September 04, 2019
My nail tech kept messing up the gel color but I figured he would fix it as he went along. He didn't. There is gel on my skin around my nails, he only did a third coat on one set of nails and I can still see the pink I had on before. It's astounding how bad this gel fill is. It looks like I did it myself. I was kind of shocked when he told me he was finished and the color on my fingers would "wash off later today". I just paid and left and I will never return.
Deepti Sood
-
May 22, 2023
Horrible customer service. Would give a zero if I could!
The person helping me gave me a million option after I told him what I wanted and when I asked a question about the original price he quoted. He picked up his stuff and left he will not do my nails. Left me in between doing the nails and said get them done from somewhere else.
I moment i enstered I told I had GelX and they went all the way and in the end said they don’t do Gel X so cannot fix it!
Left with the nails in the picture.
Owner was no help either and supported the I’ll behavior.
Save yourself time, money and sanity by not coming here!
Our Address
25968 The Old Rd, Stevenson Ranch, CA 91381, USA
Claim Listing: Signature Nails and Spa Stevenson Ranch
Please Login or Register an Account to Claim Listing
I liked my pedicure but the full set in French tip was terrible. They didn’t even last a week and one of my nails fell off on day 4. The acrylic wasn’t covering the whole nail it was chipping and parting from my nail on day 3. The lady was rushing and I’m not sure why because it was me and one other lady. She also wasn’t at all courteous or friendly, and kept filing my skin. The whole time I kept saying in my head I’m never coming back
this was an awful salon save your money go somewhere else. overpriced disgusting service. All my nails fell off within TWO DAYS. Gel-x manicure is supposed to last 2-3 weeks from my past experiences. Tina is awful the male I tried to get a refund from was an awful man. NEVER GO HERE
I had hard gel to be removed and asked for regular manicure. The person who helped me used a nail clipper and a cuticle cutter that wasn't sealed (which raised the question mark if they were ever sanitized). As it shows in the pictures, my nails are still bumpy and cuticles weren't cleaned properly. At some point, the guy mentioned that he didn't have time to do much and was rushing me through. The question is, if you don't have the time, why do you accept walk ins??? Also, he put two thick nail polish coats immediately after the base coat, and wanted to add the top coat too, which I asked him not to and let the nails to dry. However, after over 1hour all my nails got messed up because they didn't dry. I called the place to ask for a refund, the lady who answered the phone was so rude and said you either come back for us to fix it or you don't get any money back!!! I understand the fact that most of places want to fix the nails before anything, but I explained that I am going out of town and don't have the time! When I told her, I can always dispute the charge and put a review, she said DO IT AND HUNG UP THE PHONE! 😶 This is for sure the last time I used their services. It is unfortunate how some businesses don't have respect to their customers' time, and money.
My nail tech kept messing up the gel color but I figured he would fix it as he went along. He didn't. There is gel on my skin around my nails, he only did a third coat on one set of nails and I can still see the pink I had on before. It's astounding how bad this gel fill is. It looks like I did it myself. I was kind of shocked when he told me he was finished and the color on my fingers would "wash off later today". I just paid and left and I will never return.
Horrible customer service. Would give a zero if I could! The person helping me gave me a million option after I told him what I wanted and when I asked a question about the original price he quoted. He picked up his stuff and left he will not do my nails. Left me in between doing the nails and said get them done from somewhere else. I moment i enstered I told I had GelX and they went all the way and in the end said they don’t do Gel X so cannot fix it! Left with the nails in the picture. Owner was no help either and supported the I’ll behavior. Save yourself time, money and sanity by not coming here!