This Subway is heads and shoulders above any others in SCV. The food looks and tastes fresh, and they don't try to short you with barely any toppings; it is still Subway, so it won't wow you, of course. The staff is always very friendly and attentive. Plus, this location accepts mail coupons and doesn't try to guilt you for using them. Huh, what a concept! I will gladly drive past the one 100 feet from my house just to go here.
Pankaj Saxena
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September 15, 2025
Horrible Experience at Subway at Saugus (27637 Bouquet Canyon Rd Saugus, CA 91350) - Avoid at All Costs!
I recently had an incredibly disappointing experience at Subway. We ordered 10 sandwiches for a party, including 7 vegetarian sandwiches (no meat). Shockingly, they delivered 9 out of 10 sandwiches with beef and salami. Our guests, who follow strict religious practices that prohibit the consumption of beef, were left with nothing to eat.
To make matters worse, when we went back to complain, the manager blamed us and claimed that his employee mistook banana peppers for salami. This level of incompetence and disrespect is unacceptable.
I urge everyone, especially those with dietary restrictions, to avoid this location. The staff and management clearly do not respect their customers' needs or religious practices.
#CustomerServiceFail #RespectDietaryRestrictions #NeverAgain
M G
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April 07, 2023
Sandwiches made very lightweight and with little care. I felt rushed while ordering and the person wasn't friendly. Told me bluntly "No coupons" when I asked. Won't be back to this location again. It used to be my favorite location several years ago before the ownership changed.
Brayden Williams
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April 09, 2025
Order a Tuna Sandwhich with tomatoes lettuce and cheese. 3 hours later threw up with tomatoes in it and all over my bed. Don’t eat from this place it’s very trash. I have eaten here multiple times but I think one of them put food poisoning in my food. I ordered through online.
Abdul Yusef
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January 27, 2025
Came in at 9:20 and store was locked and closed. No sign or updated hours
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27637 Bouquet Canyon Rd, Saugus, CA 91350, USA
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This Subway is heads and shoulders above any others in SCV. The food looks and tastes fresh, and they don't try to short you with barely any toppings; it is still Subway, so it won't wow you, of course. The staff is always very friendly and attentive. Plus, this location accepts mail coupons and doesn't try to guilt you for using them. Huh, what a concept! I will gladly drive past the one 100 feet from my house just to go here.
Horrible Experience at Subway at Saugus (27637 Bouquet Canyon Rd Saugus, CA 91350) - Avoid at All Costs! I recently had an incredibly disappointing experience at Subway. We ordered 10 sandwiches for a party, including 7 vegetarian sandwiches (no meat). Shockingly, they delivered 9 out of 10 sandwiches with beef and salami. Our guests, who follow strict religious practices that prohibit the consumption of beef, were left with nothing to eat. To make matters worse, when we went back to complain, the manager blamed us and claimed that his employee mistook banana peppers for salami. This level of incompetence and disrespect is unacceptable. I urge everyone, especially those with dietary restrictions, to avoid this location. The staff and management clearly do not respect their customers' needs or religious practices. #CustomerServiceFail #RespectDietaryRestrictions #NeverAgain
Sandwiches made very lightweight and with little care. I felt rushed while ordering and the person wasn't friendly. Told me bluntly "No coupons" when I asked. Won't be back to this location again. It used to be my favorite location several years ago before the ownership changed.
Order a Tuna Sandwhich with tomatoes lettuce and cheese. 3 hours later threw up with tomatoes in it and all over my bed. Don’t eat from this place it’s very trash. I have eaten here multiple times but I think one of them put food poisoning in my food. I ordered through online.
Came in at 9:20 and store was locked and closed. No sign or updated hours