Chetna is the best! I’ve come to her for threading and waxing, she is always
thorough and checks in during the process to make sure I’m comfortable. Then I found out she does hairstyling and styled my hair for an event, it looked so pretty! Thank you, I’ll be back :)
Hanieh
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December 12, 2024
I visited this salon for chin threading. I clearly indicated the entire chin area, using my hands to show exactly where I wanted the hair removed, and asked for just a cleanup of my brows. However, the person performing the service was highly unprofessional. Instead of removing the hair properly, she was cutting some of it, which was both painful and ineffective. She pressed the thread too hard on my chin, causing discomfort and scars.
When she said she was "done" and moved on to my brows, I told her I no longer wanted the brow service, as it was clear she did not know what she was doing. I checked her work on my chin and noticed obvious hairs still remaining. When I pointed this out, she became upset and argued that the area I showed her was not part of the chin. I had clearly demonstrated the entire area with my hands beforehand. While I suspect there may have been a language barrier, basic communication skills are essential for providing proper service in this profession. In addition, during my previous visits to this salon, cooling gel was always offered after threading. However, this time, despite my chin and neck being visibly red, the technician did not offer anything. I didn’t ask for it since I had witch hazel at home, but the lack of care was disappointing.
To make matters worse, since she had only cut the hair instead of threading it properly, it grew back within a day. This experience was extremely disappointing, and I will not be returning to this salon or recommending it to anyone.
Lillian Castaneda
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March 06, 2025
This was the most heartbreaking experience I’ve had when getting my eyebrows done. I was actually in tears after. They completely botched my eyebrows, I had thick full eyebrows and I was so specific on what I wanted. They messed them up horribly, they were uneven, thin and lopsided. I literally cried the moment I got back into the car, I felt so betrayed and wronged. PLEASE DON’T GET YOUR EYEBROWS DONE HERE!
Raizah Ackerman
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May 20, 2025
Chetna did an amazing job ! We had such a lovely conversation too. Highly recommend :)
Nathalie Resendis
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April 10, 2023
Older lady was rude when I asked to get my eyebrows threaded she said to wait which is fine because, she was doing some tariff around the shop. Waited a little bit but then when it was time to do my brows she was plain out rude. Ever since that day I will no longer give them my service.
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27069 McBean Pkwy, Valencia, CA 91355, USA
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Chetna is the best! I’ve come to her for threading and waxing, she is always thorough and checks in during the process to make sure I’m comfortable. Then I found out she does hairstyling and styled my hair for an event, it looked so pretty! Thank you, I’ll be back :)
I visited this salon for chin threading. I clearly indicated the entire chin area, using my hands to show exactly where I wanted the hair removed, and asked for just a cleanup of my brows. However, the person performing the service was highly unprofessional. Instead of removing the hair properly, she was cutting some of it, which was both painful and ineffective. She pressed the thread too hard on my chin, causing discomfort and scars. When she said she was "done" and moved on to my brows, I told her I no longer wanted the brow service, as it was clear she did not know what she was doing. I checked her work on my chin and noticed obvious hairs still remaining. When I pointed this out, she became upset and argued that the area I showed her was not part of the chin. I had clearly demonstrated the entire area with my hands beforehand. While I suspect there may have been a language barrier, basic communication skills are essential for providing proper service in this profession. In addition, during my previous visits to this salon, cooling gel was always offered after threading. However, this time, despite my chin and neck being visibly red, the technician did not offer anything. I didn’t ask for it since I had witch hazel at home, but the lack of care was disappointing. To make matters worse, since she had only cut the hair instead of threading it properly, it grew back within a day. This experience was extremely disappointing, and I will not be returning to this salon or recommending it to anyone.
This was the most heartbreaking experience I’ve had when getting my eyebrows done. I was actually in tears after. They completely botched my eyebrows, I had thick full eyebrows and I was so specific on what I wanted. They messed them up horribly, they were uneven, thin and lopsided. I literally cried the moment I got back into the car, I felt so betrayed and wronged. PLEASE DON’T GET YOUR EYEBROWS DONE HERE!
Chetna did an amazing job ! We had such a lovely conversation too. Highly recommend :)
Older lady was rude when I asked to get my eyebrows threaded she said to wait which is fine because, she was doing some tariff around the shop. Waited a little bit but then when it was time to do my brows she was plain out rude. Ever since that day I will no longer give them my service.