Ruined three of my sweaters, so the sleeves now hit my forearms. They broke buttons on almost all my work/dress shirts, and refused to even have a conversation about replacing the buttons (not the whole shirt). My new cleaners fixed all buttons (about 20) at no cost.
I hate leaving negative comments, but I stand by this one.
Brandon Kugelman
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January 15, 2019
DO NOT DO BUSINESS HERE!!!!!!!! RUINED A $400 SUIT !!!!!!!!!! I am in shock at what horrible service this business conducts. I’ve been getting my clothing dry cleaned here for almost a year and up until now I thought this was a great family owned business but I was wrong!!!!!! I took a couple of suits in along with other clothing as I do every couple weeks. I always spend anywhere from $50-150 for my clothes. Unfortunately I should have checked my cloths but I left trusting they did a good job. I went to wear one of my suits and my wife noticed that the pants were discolored. I investigated further and found multiple orange colored stains down the legs, front and back and around the waist. It looked as if they were bleached. I went back to the cleaner and spoke with the owner. He quickly treated me since I frequent there so often and I told him that I always appreciate their good work, however on my last visit I noticed the discoloration of my pants. He looked at them and instantly accused me of pissing myself in them and stated that it was urine. I told him that urine may stain but it doesn’t pull color out! I was extremely insulted but wanted to keep anything from escalating so I joked about how I’d get urine all over the pants. I then told him that I’m not some dirty person that would just pee myself in a $400 suit and he replied with “I don’t know what you do.” After a lot of back and forth debating I told him that I am not there to argue and that I frequent his business often and even initially left a very good review. He replied very smug and said thanks I appreciate that. I tried to be reasonable after he angrily asked WHAT DO YOU WANT. I told him I’m not looking for a replacement suit just a refund of my last visit so I can at least replace the pants. He replied that he’d give me credit toward my next visit. I cannot believe how rude and insulting this owner and business is. I hope no one ever has to go through what I just did. PLEASE do not go here. They do not care for their customers and therefore do not take pride in their business. I now have to buy a new suit after spending stupid money to have my current suit ruined.
Harry Manfredini
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February 16, 2018
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Geoffery Keith
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March 13, 2025
Saul Alvarez
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April 15, 2017
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23360 Valencia Blvd # J, Valencia, CA 91355, USA
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Ruined three of my sweaters, so the sleeves now hit my forearms. They broke buttons on almost all my work/dress shirts, and refused to even have a conversation about replacing the buttons (not the whole shirt). My new cleaners fixed all buttons (about 20) at no cost. I hate leaving negative comments, but I stand by this one.
DO NOT DO BUSINESS HERE!!!!!!!! RUINED A $400 SUIT !!!!!!!!!! I am in shock at what horrible service this business conducts. I’ve been getting my clothing dry cleaned here for almost a year and up until now I thought this was a great family owned business but I was wrong!!!!!! I took a couple of suits in along with other clothing as I do every couple weeks. I always spend anywhere from $50-150 for my clothes. Unfortunately I should have checked my cloths but I left trusting they did a good job. I went to wear one of my suits and my wife noticed that the pants were discolored. I investigated further and found multiple orange colored stains down the legs, front and back and around the waist. It looked as if they were bleached. I went back to the cleaner and spoke with the owner. He quickly treated me since I frequent there so often and I told him that I always appreciate their good work, however on my last visit I noticed the discoloration of my pants. He looked at them and instantly accused me of pissing myself in them and stated that it was urine. I told him that urine may stain but it doesn’t pull color out! I was extremely insulted but wanted to keep anything from escalating so I joked about how I’d get urine all over the pants. I then told him that I’m not some dirty person that would just pee myself in a $400 suit and he replied with “I don’t know what you do.” After a lot of back and forth debating I told him that I am not there to argue and that I frequent his business often and even initially left a very good review. He replied very smug and said thanks I appreciate that. I tried to be reasonable after he angrily asked WHAT DO YOU WANT. I told him I’m not looking for a replacement suit just a refund of my last visit so I can at least replace the pants. He replied that he’d give me credit toward my next visit. I cannot believe how rude and insulting this owner and business is. I hope no one ever has to go through what I just did. PLEASE do not go here. They do not care for their customers and therefore do not take pride in their business. I now have to buy a new suit after spending stupid money to have my current suit ruined.
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