Service departments woefully understaffed. Can't get anyone on the phone. Evan with an appointment they want you to leave your car for "a few days"
Steve A (Mr. Hawaii)
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May 17, 2024
Arrived 5 min before my appointment. I was greeted by my asst. service mgr, Lily, immediately upon arrival. Wow! We discussed what needed to be addressed for the vehicle maintenance; worked that would be done, time and cost. She delivered as promised. Kudos to her. Only 4 out for 5 stars because of cost. Unfortunately in these hard economic times, pre-pandemic pricing will not be coming back soon.
Great staff and quality work.
Faride Aldana
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December 22, 2023
Dean Stricker at Frontier Toyota was super helpful when I came in for an oil change. I even got a video link of my car while it was being worked on. It showed how they inspected my tires, brakes, air filter, etc. I already trusted Toyoya, but with the professionalism I was shown, I trust them even more now!
Maria Flores
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July 10, 2022
Excellent customer service! Staff members are very welcoming and friendly! I went to service department and service advisor Heather was great. Heather took the time to explain to me what my vehicle needed. I was greeted with a great smile. Great environment!
Scott Allen
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October 10, 2024
All the dealers I visited were pleasant
Our Address
23955 Creekside Rd Suite V, Santa Clarita, CA 91355, USA
Claim Listing: Valencia Auto Center
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Service departments woefully understaffed. Can't get anyone on the phone. Evan with an appointment they want you to leave your car for "a few days"
Arrived 5 min before my appointment. I was greeted by my asst. service mgr, Lily, immediately upon arrival. Wow! We discussed what needed to be addressed for the vehicle maintenance; worked that would be done, time and cost. She delivered as promised. Kudos to her. Only 4 out for 5 stars because of cost. Unfortunately in these hard economic times, pre-pandemic pricing will not be coming back soon. Great staff and quality work.
Dean Stricker at Frontier Toyota was super helpful when I came in for an oil change. I even got a video link of my car while it was being worked on. It showed how they inspected my tires, brakes, air filter, etc. I already trusted Toyoya, but with the professionalism I was shown, I trust them even more now!
Excellent customer service! Staff members are very welcoming and friendly! I went to service department and service advisor Heather was great. Heather took the time to explain to me what my vehicle needed. I was greeted with a great smile. Great environment!
All the dealers I visited were pleasant