We had never been to this veterinarian before, but our elderly guinea pig had become immobile and needed to be put to sleep. I was happy to find there was a vet in Santa Clarita that provided this service for guinea pigs, so we didn’t have to go to a further away and more expensive “exotic pet” vet.
When I called the office, both of the women I spoke to were very helpful. One explained the different options they offered (if you want a paw print and/or ashes back or not) and the second scheduled us with the doctor even though he was already fully booked.
When we went to the office, everyone we interacted with was very compassionate. The process was explained and my son and I stayed in an exam room with our little guy and said goodbye. After a while, the doctor came in and examined him. He then gave him a sedative injection and we stayed with him until he fell asleep. A second shot to actually end his life would take place after we left.
It was, of course, a sad occasion to visit the vet, but we’re thankful for the good experience and the sympathy we received.
Soyoung Chon
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March 23, 2025
I’ve always had excellent service here. The vet doctor and all the staff are fantastic, and I am confident in their knowledge and care.
Arish Vasilyan
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December 17, 2022
I was recommended Dr. Cisneros for my yorkie’s ACL surgery. He is the best. my baby had to stay there for 3 days after surgery and you could tell he was very well taken care of. He was even happy to return back for physical therapy. The surgery went well and it has been 2 weeks since surgery and his progress is wonderful. He walks very good. Thanks to Dr Cisneros and his team!!!
Florencia Velozo
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September 13, 2023
Dr. Cisneros is not just a veterinarian; he's an exceptional human being who radiates genuine compassion and profound knowledge. From our very first visit 13 years ago, he has consistently treated us more like family than clients. Our beloved dog, Oby, has thrived under his care, and even in challenging moments, Dr. Cisneros's understanding and expertise have been invaluable.
For over a decade, we've been wholeheartedly recommending Dr. Cisneros to our friends, a testament to the unwavering trust and confidence we have in him. If you're seeking a vet who treats your furry family member with the utmost care and professionalism, look no further.
Thank you, Dr. Cisneros, for the incredible dedication you've shown to Oby and our family. We are eternally grateful.
Familia Bernini & Velozo
Veranika Beketova
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August 28, 2024
I had such a terrible experience with this vet clinic. Was my first and the last time I took my pet there. First impression, so dirty there and non organize. I came there with my senior/16 y.o. cat because he has problem with his joints. During our appointment with Dr. Gisneros, I asked to give me prescription for medication that will reduce inflammation and pain, and my cat will not suffer. He said that the best to do monthly SQ injections of medication called Solensor so widely used. I refused because of so many side effects of this drug and my cat is too old to do any experiments, and I would like to try different less complicated treatment. Doctor did not like my idea, probably, because will not have customer that will pay every month. He told its need to be draw blood in order to prescribe medication (so strange he did not ask to do any labs or X-Rays to start treatment with more dangerous drug). But, he did not know we had laboratory test results that were done not a long time ago in different vet clinic. Anyway, he refused to give me prescription saying that he is busy. In addition, I was charged for this visit. Please, think before you follow nonsense recommendations even though its veterinarian saying and make sure bring your loved pet by yourself if they are doing such injections that you know exactly it was done.
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We had never been to this veterinarian before, but our elderly guinea pig had become immobile and needed to be put to sleep. I was happy to find there was a vet in Santa Clarita that provided this service for guinea pigs, so we didn’t have to go to a further away and more expensive “exotic pet” vet. When I called the office, both of the women I spoke to were very helpful. One explained the different options they offered (if you want a paw print and/or ashes back or not) and the second scheduled us with the doctor even though he was already fully booked. When we went to the office, everyone we interacted with was very compassionate. The process was explained and my son and I stayed in an exam room with our little guy and said goodbye. After a while, the doctor came in and examined him. He then gave him a sedative injection and we stayed with him until he fell asleep. A second shot to actually end his life would take place after we left. It was, of course, a sad occasion to visit the vet, but we’re thankful for the good experience and the sympathy we received.
I’ve always had excellent service here. The vet doctor and all the staff are fantastic, and I am confident in their knowledge and care.
I was recommended Dr. Cisneros for my yorkie’s ACL surgery. He is the best. my baby had to stay there for 3 days after surgery and you could tell he was very well taken care of. He was even happy to return back for physical therapy. The surgery went well and it has been 2 weeks since surgery and his progress is wonderful. He walks very good. Thanks to Dr Cisneros and his team!!!
Dr. Cisneros is not just a veterinarian; he's an exceptional human being who radiates genuine compassion and profound knowledge. From our very first visit 13 years ago, he has consistently treated us more like family than clients. Our beloved dog, Oby, has thrived under his care, and even in challenging moments, Dr. Cisneros's understanding and expertise have been invaluable. For over a decade, we've been wholeheartedly recommending Dr. Cisneros to our friends, a testament to the unwavering trust and confidence we have in him. If you're seeking a vet who treats your furry family member with the utmost care and professionalism, look no further. Thank you, Dr. Cisneros, for the incredible dedication you've shown to Oby and our family. We are eternally grateful. Familia Bernini & Velozo
I had such a terrible experience with this vet clinic. Was my first and the last time I took my pet there. First impression, so dirty there and non organize. I came there with my senior/16 y.o. cat because he has problem with his joints. During our appointment with Dr. Gisneros, I asked to give me prescription for medication that will reduce inflammation and pain, and my cat will not suffer. He said that the best to do monthly SQ injections of medication called Solensor so widely used. I refused because of so many side effects of this drug and my cat is too old to do any experiments, and I would like to try different less complicated treatment. Doctor did not like my idea, probably, because will not have customer that will pay every month. He told its need to be draw blood in order to prescribe medication (so strange he did not ask to do any labs or X-Rays to start treatment with more dangerous drug). But, he did not know we had laboratory test results that were done not a long time ago in different vet clinic. Anyway, he refused to give me prescription saying that he is busy. In addition, I was charged for this visit. Please, think before you follow nonsense recommendations even though its veterinarian saying and make sure bring your loved pet by yourself if they are doing such injections that you know exactly it was done.