Portions here are the worst!
Wings are dry, dry rub wings barely have any seasoning. Never in the past 5 years have I received BBQ wings with hardly any BBQ until now.
Large fries are smaller than regular size "due to portion size changes" according to the associates
If you have a location you already like I would highly recommend making the drive and avoiding this place
Daniel G
-
September 30, 2025
Ordered the 15 classic wings deal for lemon pepper and buffalo. The lemon pepper was fresh and great but the original hot wings were cold dry and kinda stale. Called the store and asked for the manager. The guy said that there was nothing they could do after I explained the issue. When I asked him his name he said Josh. I thought the call was strange so I called back and asked for manager again. They said there is no Josh and had me speak to a woman. Who then explained there policy is I have to bring back the wings. Which would be fine if I had the time to drive back and forth when somebody conveniently ruins my order. I explained it won’t be days, she said that it’s fine I can bring the days old wings back and get it fixed. I don’t understand why I have to store wings for whenever I have the time to go back to get what I paid for corrected. Why didn’t the first “manager” explain that when they said nothing they could do. This stores got bad ratings in yelp as well. I’m guessing they mess up alot
Tony Chun
-
September 11, 2025
Wingstop had the best fast food wings, IMO. I haven't found a better ranch dressing either. While the wings are great, the customer service is lacking at this location. Always check your order before you walk out the door because you will be accused of having your complete order...I have almost walked out with just half my order because an employee didn't hand me the 2nd bag. Ofc, Wingstop isn't a dine-in location but this one is usually dirty. But the food is great so as long as you know you're not coming here for either the ambience or customer service, it's ok.
Lane Maglalang
-
September 10, 2022
I order at this location all the time, the first time I complained was because the food they gave me was horrible, it was burned and the chicken is old. I was told they would remake the food just come anyday. I went there and I was told I had to bring the food back and I already throw them away. Why does customer have to make up for their inconvenience and they won’t even return my money back. I work at a fast food as well but we don’t treat customers like this.
Alexander Romero
-
October 05, 2025
I like their food at wingstop I got a boneless wings and I got two flavors lemon pepper and Hawaiian with ranch. And also have a fries and a drink they were good.
Our Address
18547 Soledad Canyon Rd, Santa Clarita, CA 91351, USA
Claim Listing: Wingstop
Please Login or Register an Account to Claim Listing
Portions here are the worst! Wings are dry, dry rub wings barely have any seasoning. Never in the past 5 years have I received BBQ wings with hardly any BBQ until now. Large fries are smaller than regular size "due to portion size changes" according to the associates If you have a location you already like I would highly recommend making the drive and avoiding this place
Ordered the 15 classic wings deal for lemon pepper and buffalo. The lemon pepper was fresh and great but the original hot wings were cold dry and kinda stale. Called the store and asked for the manager. The guy said that there was nothing they could do after I explained the issue. When I asked him his name he said Josh. I thought the call was strange so I called back and asked for manager again. They said there is no Josh and had me speak to a woman. Who then explained there policy is I have to bring back the wings. Which would be fine if I had the time to drive back and forth when somebody conveniently ruins my order. I explained it won’t be days, she said that it’s fine I can bring the days old wings back and get it fixed. I don’t understand why I have to store wings for whenever I have the time to go back to get what I paid for corrected. Why didn’t the first “manager” explain that when they said nothing they could do. This stores got bad ratings in yelp as well. I’m guessing they mess up alot
Wingstop had the best fast food wings, IMO. I haven't found a better ranch dressing either. While the wings are great, the customer service is lacking at this location. Always check your order before you walk out the door because you will be accused of having your complete order...I have almost walked out with just half my order because an employee didn't hand me the 2nd bag. Ofc, Wingstop isn't a dine-in location but this one is usually dirty. But the food is great so as long as you know you're not coming here for either the ambience or customer service, it's ok.
I order at this location all the time, the first time I complained was because the food they gave me was horrible, it was burned and the chicken is old. I was told they would remake the food just come anyday. I went there and I was told I had to bring the food back and I already throw them away. Why does customer have to make up for their inconvenience and they won’t even return my money back. I work at a fast food as well but we don’t treat customers like this.
I like their food at wingstop I got a boneless wings and I got two flavors lemon pepper and Hawaiian with ranch. And also have a fries and a drink they were good.